NEO Digital
LENOVO IDEAPAD FLEX 5 16IRU8 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" WUXGA, Touch, X360
LENOVO IDEAPAD FLEX 5 16IRU8 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" WUXGA, Touch, X360
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover unmatched versatility with the Lenovo IdeaPad Flex 5 16IRU8, powered by a 13th Gen Intel i7-1355U, 16GB RAM, 512GB SSD, and a stunning 16-inch WUXGA touchscreen. Perfect for those who thrive on flexibility and performance.
Overview:
The Lenovo IdeaPad Flex 5 16IRU8 is designed for dynamic professionals and creatives who demand a blend of performance, flexibility, and portability. This laptop features a robust 360-degree hinge that allows it to function in various modes to suit your working style and environment.
Product Description:
The Lenovo IdeaPad Flex 5 16IRU8 comes equipped with the latest 13th Generation Intel Core i7-1355U processor, offering powerful performance for multitasking and demanding applications. It includes 16GB of RAM for seamless operation and a 512GB SSD for ample, high-speed storage. The 16-inch WUXGA (1920x1200) touchscreen provides vibrant visuals and enhanced productivity, especially when used in tablet or tent mode for presentations or creative projects. The laptop's design is both stylish and functional, featuring a slim profile and a durable chassis that is ideal for on-the-go use.
Key Features:
- 13th Gen Intel Core i7-1355U Processor: High efficiency and performance for intensive tasks.
- 16GB RAM & 512GB SSD: Ample memory and storage for advanced multitasking and quick access to files.
- 16-inch WUXGA Touchscreen: Large, high-resolution display for detailed visuals and intuitive touch interaction.
- 360-degree Hinge: Offers versatility with laptop, tent, stand, and tablet modes.
- Integrated Intel Graphics: Supports casual gaming and multimedia production.
- Slim and Portable Design: Easy to carry, perfect for mobile professionals.
Product Quality and Performance:
The IdeaPad Flex 5 16IRU8 is built to Lenovo’s high standards, ensuring reliability and durability. It is designed to handle the rigors of daily use while providing consistent performance whether you're at home, in the office, or on the move.
Specifications:
- Processor: Intel Core i7-1355U, 13th Generation
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 16" WUXGA (1920x1200), IPS, touchscreen
- Graphics: Integrated Intel Graphics
- Connectivity: Wi-Fi 6E, Bluetooth 5.1, USB-C, USB 3.2, HDMI, SD card reader
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours
- Dimensions: 356.46 x 238.76 x 18.25 mm
- Weight: Approximately 2 kg
Purpose of Use:
Ideal for professionals and creatives who need a versatile device for presentations, multimedia content creation, and everyday productivity tasks. The Flex 5 adapts to your needs, providing powerful computing in any setting.
How to Use:
Utilize the Flex 5 in various configurations to match your task – use it as a traditional laptop for typing, a tablet for drawing or taking notes, or in tent mode for easy viewing of content. Customize Windows 11 settings to enhance your workflow and maximize the touchscreen capabilities.
Benefits & Compatibility:
This laptop is compatible with a wide range of peripherals and software, making it suitable for business applications, creative software, and casual entertainment. Its versatility makes it an excellent choice for users who value both functionality and style.
Warranty and FAQs:
Includes a standard one-year Lenovo warranty, which covers manufacturing defects and provides access to technical support. Extended warranties and support plans are available for purchase.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and authorized retailers. Check for the best shipping options to ensure prompt delivery.
Best Price Guarantee:
Look for the best prices available by checking various retailers. Seasonal promotions and discounts can offer significant savings on your purchase.
After Sales Support:
Lenovo offers robust after-sales service, including technical support for software and hardware issues, ensuring your device continues to perform at its best.
Request for Customer Reviews and Testimonials:
We encourage owners of the Lenovo IdeaPad Flex 5 16IRU8 to share their experiences to help others understand its performance and versatility in real-world applications.
Stock Availability:
Contact Lenovo or authorized retailers for the most current stock information to ensure you can purchase this flexible laptop without delay.
Get in Touch:
For more detailed information or assistance with the Lenovo IdeaPad Flex 5 16IRU8, reach out to Lenovo’s customer support or visit an authorized dealer for professional guidance and support.
Disclaimer:
Before purchasing, ensure that the laptop’s specifications meet your specific requirements. Review the retailer's return policy and warranty details to make an informed decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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