NEO Digital
HP 14-DK1035WM Laptop - AMD Ryzen-3 3250U, 4GB, 1TB, 14.0'' FHD
HP 14-DK1035WM Laptop - AMD Ryzen-3 3250U, 4GB, 1TB, 14.0'' FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The HP 14-DK1035WM Laptop is designed for users seeking reliable performance and essential functionality in a compact form. Equipped with an AMD Ryzen-3 3250U processor, 4GB of RAM, and a 1TB HDD, this 14-inch FHD laptop delivers solid performance for a variety of everyday tasks.
Product Description
The HP 14-DK1035WM provides efficient handling of everyday tasks such as document editing, internet browsing, and media consumption. The AMD Ryzen-3 3250U processor ensures smooth operation, while the 1TB HDD offers ample space for applications and files. The 4GB of RAM supports basic multitasking, and the FHD display ensures clear and crisp visuals.
Key Features
- Processor: AMD Ryzen-3 3250U, capable of efficient processing for daily tasks.
- Display: 14.0-inch FHD (1920 x 1080) display offers vibrant visuals and sharp details.
- Memory: 4GB RAM for handling everyday applications and multitasking.
- Storage: 1TB HDD provides substantial storage capacity for files and multimedia.
- Design: Sleek and portable, making it ideal for mobile professionals and students.
Product Quality and Performance
The HP 14-DK1035WM is built to offer a reliable computing experience for those who need a dependable device for work or study. Its robust processor and ample storage make it a practical choice for users who require a straightforward, no-frills laptop for everyday usage.
Specifications
- Dimensions: 12.76 x 8.89 x 0.78 inches
- Weight: Approximately 3.3 pounds
- Ports: USB 3.1, HDMI, SD card reader, Ethernet, and headphone/microphone combo
- Operating System: Windows 10 Home
- Battery Life: Designed to support moderate usage with sufficient battery life for day-to-day activities.
Purpose of Use
Ideal for students, educators, and professionals looking for a budget-friendly laptop capable of handling tasks like web surfing, document processing, and light media editing.
How to Use
Leverage this laptop for educational tasks, office work, and light multimedia activities. Regular maintenance of the HDD and keeping the system updated will help maintain optimal performance.
Supported OS/Application/Industries
Pre-installed with Windows 10 Home, ready to handle standard productivity and educational software used in various settings, making it versatile for home, school, or small office environments.
Benefits & Compatibility
This laptop combines essential features at an affordable price, offering great value for users who need a straightforward laptop for basic tasks. Its range of ports ensures good connectivity options for various peripheral devices.
Warranty and FAQs
Includes a standard one-year warranty for technical issues and defects. Additional support, detailed usage guidance, and troubleshooting can be found in our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP 14-DK1035WM Laptop today to benefit from our reliable delivery service across the UAE. Get a trusted partner that meets both your budget and performance needs.
Best Price Guarantee
We monitor our prices to ensure you get the best value on the HP 14-DK1035WM. If you find it cheaper elsewhere, we'll match the price.
After Sales Support
Our dedicated support team is here to help with any questions or issues that arise after your purchase, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials
Please share your feedback on the HP 14-DK1035WM on our product page. Your insights help us improve our service and assist other customers in making informed decisions.
Stock Availability
Check the availability of the HP 14-DK1035WM before placing your order to ensure prompt delivery. Contact us directly for the most accurate stock information.
Get in Touch
For more information or assistance with your purchase, our customer service team is ready to help. Contact us for expert advice and personalized support tailored to your needs.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details, including specifications and prices, with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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