NEO Digital
HP 14-DK1013DX Laptop - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
HP 14-DK1013DX Laptop - AMD Athlon Silver 3050U, 4GB, 128GB SSD, 14" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore efficient computing with the HP 14-DK1013DX Laptop, featuring an AMD Athlon Silver 3050U processor, 4GB RAM, and 128GB SSD. Ideal for everyday tasks and productivity. Available now at NEOTECH.
Overview:
The HP 14-DK1013DX Laptop is designed for users seeking a reliable and affordable computing solution for everyday use. This laptop is well-suited for students, home users, and professionals who need a device for basic tasks like web browsing, document processing, and multimedia consumption.
Product Description:
The HP 14-DK1013DX is powered by an AMD Athlon Silver 3050U processor, which offers adequate performance for daily computing needs. With 4GB of RAM and a 128GB SSD, it provides sufficient speed and storage for applications and files. The 14-inch HD display delivers clear visuals for a pleasant viewing experience, whether you're working on reports, browsing the web, or watching videos. Compact and lightweight, this laptop is perfect for mobile use, offering the essentials in a portable package without breaking the bank.
Key Features:
- Efficient AMD Processor: AMD Athlon Silver 3050U for smooth handling of everyday tasks.
- Compact Storage: 128GB SSD ensures quick boot times and fast access to data.
- Portable Design: Lightweight build makes it easy to carry around, ideal for users on the go.
- HD Display: 14-inch screen provides clear visuals for work and entertainment.
- Essential Connectivity: Equipped with essential ports and Wi-Fi connectivity for easy access to the internet and external devices.
Product Quality and Performance:
The HP 14-DK1013DX is built to provide reliable performance for basic computing tasks. It is designed with durability in mind, ensuring that it can handle the rigors of daily use by students and professionals alike. The laptop's thermal management system keeps it cool, ensuring stable performance during prolonged use.
Specifications:
- Processor: AMD Athlon Silver 3050U
- Memory: 4GB RAM
- Storage: 128GB SSD
- Graphics: Integrated AMD Radeon Graphics
- Display: 14-inch HD (1366 x 768)
- Operating System: Windows 10 Home in S mode
- Battery Life: Designed to last for typical school or workday
- Ports: USB 3.1, HDMI, SD card reader, headphone/microphone combo
- Dimensions: Slim and easy to transport
Purpose of Use:
This laptop is particularly effective for students and casual users who require a machine for browsing, basic software applications, light multimedia tasks, and document handling.
How to Use:
Utilize the HP 14-DK1013DX for your daily computing tasks such as internet browsing, creating documents, simple image editing, and streaming videos. Its portability makes it an excellent choice for users who need a functional laptop while on the move.
Supported OS/Application/Industries:
Suitable for use with light applications like Microsoft Office, web browsers, and basic photo editing software. Ideal for education, home use, and small businesses looking for an economical computing solution.
Benefits & Compatibility:
Offers a balance between performance and affordability, making it an attractive option for budget-conscious users who need a straightforward, functional laptop for everyday tasks.
Warranty and FAQs:
Comes with a standard manufacturer's warranty. Additional support and FAQs are available on the NEOTECH website or through direct customer service contact.
Packaging/Weight/Dimension:
Weight: Light enough for daily commuting. Dimensions: Compact design fits easily in most bags. Packaging: Includes the laptop, power adapter, and user manuals.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 14-DK1013DX from NEOTECH and enjoy efficient computing at an affordable price. Benefit from our reliable delivery service.
Best Price Guarantee:
NEOTECH offers competitive pricing on the HP 14-DK1013DX. If you find it at a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our expert team is ready to assist with any setup or operational questions about the HP 14-DK1013DX. Contact us for exceptional customer service and technical support.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP 14-DK1013DX. Your reviews help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please check the stock availability of the HP 14-DK1013DX at NEOTECH before placing your order to ensure timely delivery.
Get in Touch:
For more information about the HP 14-DK1013DX or any other inquiries, contact our team of experts. We're here to provide you with the best solutions for your computing needs.
Disclaimer:
All information regarding the HP 14-DK1013DX on NEOTECH’s website is for informational purposes only and subject to change without notice. Images are for illustration purposes only and may not precisely reflect the actual product. Always verify details with our sales team before making a purchase, as specifications and prices are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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