NEOTECH
SecuGen Unity 20 Serial
SecuGen Unity 20 Serial
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security system with the reliable and efficient SecuGen Unity 20 Serial fingerprint scanner, perfect for enterprise-level applications. Available now at NEOTECH.
Overview:
The SecuGen Unity 20 Serial is a robust biometric fingerprint scanner designed for high-security applications. Featuring a serial interface for enhanced compatibility with various systems, this device is suitable for corporate, government, and industrial environments where security is a critical concern.
Product Description:
The Unity 20 Serial utilizes SecuGen's advanced optical fingerprint technology to provide fast and accurate fingerprint capture. This device is built to endure harsh environments and high-frequency usage without compromising on performance. Its serial connection ensures reliable data transmission and integration with legacy systems that require a serial port, making it an ideal choice for applications needing a high degree of security and data integrity.
Key Features:
- Advanced Optical Sensor: Delivers precise fingerprint scanning with high fault tolerance.
- Serial Interface: Offers compatibility with systems requiring serial connectivity, ensuring broad application usage.
- Durable Design: Engineered for durability and reliability in demanding environments.
- Quick Authentication: Processes fingerprints quickly for efficient user throughput.
- Universal Compatibility: Supports multiple operating systems and is easy to integrate with various security software.
Product Quality and Performance:
The SecuGen Unity 20 Serial is designed for prolonged use in industrial and commercial settings. It features a rugged casing that protects against physical damage and environmental factors, ensuring longevity and consistent operation.
Specifications:
- Sensor Type: Optical fingerprint sensor
- Resolution: 500 DPI
- Interface: Serial (RS-232)
- Compatibility: Extensive support for Windows, Linux, and embedded systems
- Dimensions: Compact design that fits easily in a variety of installation environments
Purpose of Use:
This fingerprint scanner is especially effective in:
- Access Control Systems: Manages secure access to buildings, rooms, and data centers.
- Time and Attendance: Tracks employee attendance accurately and securely in large organizations.
- Industrial Applications: Provides secure operation in manufacturing and processing plants.
- Governmental Security: Enhances security measures in sensitive government facilities.
How to Use:
Connect the Unity 20 Serial to your system via the serial port. Install the necessary drivers and software, then configure the device according to your security requirements. Register users by capturing their fingerprints, which will be used for subsequent authentication sessions.
Supported Applications/Industries:
- Corporate Offices: Secures access to critical infrastructure and sensitive information.
- Financial Institutions: Enhances security for banking systems and ATMs.
- Government Facilities: Protects confidential data and restricts access to authorized personnel only.
- Industrial Settings: Ensures that only authorized individuals can access certain areas or machinery.
Benefits & Compatibility:
- Enhanced Security: Provides a higher level of security compared to traditional ID methods.
- Increased Accuracy: Minimizes the risk of unauthorized access with precise fingerprint technology.
- Robust Connectivity: Serial interface ensures reliable and uninterrupted data transmission.
- Operational Efficiency: Speeds up the authentication process, reducing wait times and improving user experience.
Warranty and FAQs:
Includes a comprehensive warranty covering material and manufacturing defects. NEOTECH offers full support and resources for troubleshooting and operational guidance.
Packaging/Weight/Dimension:
The scanner comes packaged with all necessary components, including the device, a serial cable, and installation documentation, ready for immediate setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Invest in the SecuGen Unity 20 Serial for reliable and advanced security solutions. Purchase now at NEOTECH and ensure the integrity of your security systems.
Best Price Guarantee:
NEOTECH offers the best prices for the SecuGen Unity 20 Serial. If you find a lower price elsewhere, we'll match it to ensure you get the best value for your investment.
After Sales Support:
Our dedicated team at NEOTECH is committed to providing exceptional after-sales support to ensure your complete satisfaction with our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the SecuGen Unity 20 Serial to help us continue to improve our products and services.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the SecuGen Unity 20 Serial. We aim to maintain a comprehensive stock for immediate delivery.
Get in Touch:
For more information about the SecuGen Unity 20 Serial or additional support, contact our expert team at NEOTECH. We are here to provide you with comprehensive service and expertise.
Disclaimer:
All information regarding the SecuGen Unity 20 Serial is for general informational purposes only and may change. Please verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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