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NEO Digital

POSTECH CUSTOMER DISPLAY PT-3230

POSTECH CUSTOMER DISPLAY PT-3230

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Improve transaction transparency and enhance customer service with the Postech Customer Display PT-3230. Ideal for retail and service environments. Secure yours today at NEOTECH.


Overview:

The Postech Customer Display PT-3230 is designed to provide customers with clear, real-time information during transactions. Suitable for retail, hospitality, and service industries, this display enhances the customer experience by ensuring transparency and improving communication at the point of sale.

Product Description:

The PT-3230 customer display from Postech features a bright, easy-to-read screen capable of showing detailed transaction information such as item prices, totals, and promotional messages. It is designed for easy integration with various point of sale (POS) systems, making it a versatile choice for businesses looking to upgrade their customer interaction technology.

Key Features:

  • High-Visibility LCD: Offers a clear display of text and graphics with backlighting for visibility in various lighting conditions.
  • Adjustable Viewing Angle: Features a flexible stand that allows for optimal positioning based on the setup of the POS station.
  • Dual-Line Display: Can show multiple pieces of information simultaneously, enhancing the ease of transaction verification for customers.
  • Durable Build: Constructed to withstand the daily wear and tear of busy commercial environments.
  • Easy Integration: Compatible with standard POS interfaces for hassle-free setup.

Product Quality and Performance:

Built to last, the Postech PT-3230 is constructed with high-quality materials designed to endure continuous use in demanding environments. Its reliable performance ensures that transaction details are consistently displayed promptly, aiding in smooth and efficient customer interactions.

Specifications:

  • Display Type: LCD with backlight
  • Number of Lines: 2, capable of displaying up to 20 characters per line
  • Interface: Compatible with USB and serial connections
  • Power Requirements: Typically powered through the POS system or via an external adapter
  • Dimensions: Compact design to fit small counters

Purpose of Use:

This display unit is ideal for enhancing customer service in retail stores, restaurants, cafes, and service counters where clear communication of pricing and transaction details is crucial.

How to Use:

Connect the display to your POS system using the appropriate interface, configure it to display the required transaction information, and adjust the stand as needed to ensure it is easily visible to customers at the checkout.

Supported Applications/Industries:

  • Retail: Enhances customer confidence by providing clear price and product information during checkout.
  • Hospitality: Useful in fast-paced restaurant environments to display order details and totals.
  • Service Industries: Assists in service counters where detailed bill breakdowns are necessary for customer satisfaction.

Benefits & Compatibility:

  • Improved Customer Trust: Customers can see transaction details unfold in real time, reducing errors and enhancing trust.
  • Increased Efficiency: Speeds up the checkout process by allowing customers to review their transaction as items are processed.
  • Versatile Compatibility: Designed to work seamlessly with various POS systems, ensuring broad application potential.

Warranty and FAQs:

Includes a standard manufacturer’s warranty covering defects in materials and workmanship. NEOTECH offers extended support options and detailed FAQs to assist with any operational questions.

Packaging/Weight/Dimension:

Includes the customer display, connection cables, user manual, and mounting hardware. Packaging is designed to ensure the unit is protected during shipping.

Shop Today & Receive Your Delivery Across the UAE!

Order the Postech Customer Display PT-3230 from NEOTECH and benefit from our reliable delivery and expert customer support. Enhance your business's transaction process today.

Best Price Guarantee:

NEOTECH offers competitive pricing for the Postech Customer Display PT-3230. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.

After Sales Support:

Our NEOTECH team is available to assist with any installation or operational questions regarding the Postech Customer Display. We are committed to providing excellent customer service and ensuring your satisfaction.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the PT-3230 to help us improve our services and assist other customers in making informed decisions.

Stock Availability:

Please contact NEOTECH directly to confirm the availability of the Postech Customer Display PT-3230. We strive to maintain a comprehensive stock for immediate delivery.

Get in Touch:

For more information about the Postech Customer Display or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.

Disclaimer:

All information regarding the Postech Customer Display PT-3230 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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