NEO Digital
FOXTECH.UK IP CAMERA FX-IP5110
FOXTECH.UK IP CAMERA FX-IP5110
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Monitor your property effectively with the FoxTech.uk IP Camera FX-IP5110, offering high-definition surveillance and remote access features. Shop now at NEOTECH.
Overview:
The FoxTech.uk IP Camera FX-IP5110 is a sophisticated surveillance solution designed for both home and business use. This camera provides high-definition video streaming and recording, making it an ideal choice for those who need reliable and clear surveillance.
Product Description:
The FX-IP5110 IP camera from FoxTech.uk features full HD resolution to capture detailed video footage around the clock. Equipped with night vision capabilities, it ensures optimal performance even in low-light conditions. The camera also supports remote viewing via smartphones or computers, allowing users to monitor their property from anywhere in the world.
Key Features:
- High-Definition Video: 1080p resolution for clear and detailed images.
- Night Vision: Built-in IR LEDs provide visibility in complete darkness up to 30 meters.
- Motion Detection: Sends alerts when motion is detected, enhancing security measures.
- Remote Access: View live video and manage camera settings remotely via the dedicated app.
- Weatherproof: Suitable for outdoor use with a durable, weather-resistant housing.
Product Quality and Performance:
The FoxTech.uk FX-IP5110 is constructed with high-quality materials designed to withstand various environmental conditions, making it suitable for both indoor and outdoor installations. Its reliable performance and user-friendly features make it a top choice for security-conscious property owners.
Specifications:
- Resolution: 1080p Full HD
- Camera Angle: Wide angle lens with 110-degree field of view
- Connectivity: WiFi and Ethernet options for versatile networking
- Storage: Supports microSD cards and cloud storage solutions
- Power Supply: Standard AC adapter with optional PoE support
Purpose of Use:
Ideal for homeowners seeking to enhance their home security and business owners who need to monitor their premises to prevent theft and ensure employee safety.
How to Use:
Install the camera at a strategic location, connect it to your network via WiFi or Ethernet, and configure it through the accompanying app. Adjust settings such as motion detection sensitivity and recording schedules according to your specific security needs.
Supported Applications/Industries:
- Residential Security: Monitor entrances, driveways, and yards.
- Commercial Surveillance: Keep an eye on warehouses, offices, and retail spaces.
- Community Safety: Useful for overseeing public areas like parks and streets.
Benefits & Compatibility:
- Enhanced Security: Provides around-the-clock surveillance to deter criminal activity.
- Convenience: Easy to install and manage with remote access capabilities.
- Adaptability: Integrates seamlessly with existing home automation and security systems.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty covering defects and malfunctions. NEOTECH offers a comprehensive FAQ and support system to assist with setup, troubleshooting, and usage tips.
Packaging/Weight/Dimension:
The package includes the FX-IP5110 camera, mounting hardware, power supply, and user manual. It is carefully packed to ensure the product’s integrity during shipping.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the FoxTech.uk IP Camera FX-IP5110 from NEOTECH and take advantage of our expert customer support and reliable delivery services.
Best Price Guarantee:
NEOTECH offers competitive pricing on the FoxTech.uk IP Camera FX-IP5110. If you find a lower price elsewhere, we will match it to ensure you receive the best value.
After Sales Support:
Our NEOTECH team is ready to assist with any installation or operational questions you have about the FoxTech.uk IP Camera. We are committed to providing excellent customer service and ensuring your satisfaction.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the FX-IP5110 to help us continue improving our services and assist other customers in making informed decisions.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the FoxTech.uk IP Camera FX-IP5110. We strive to maintain comprehensive stock for immediate delivery.
Get in Touch:
For more information about the FoxTech.uk IP Camera FX-IP5110 or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.
Disclaimer:
All information regarding the FoxTech.uk IP Camera FX-IP5110 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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