NEO Digital
KEEPER DOME CAMERA KC-IC3180
KEEPER DOME CAMERA KC-IC3180
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security setup with the Keeper Dome Camera KC-IC3180, featuring high-resolution imaging and durable design for indoor and outdoor monitoring. Available at NEOTECH.
Overview:
The Keeper Dome Camera KC-IC3180 is designed for robust surveillance in both indoor and outdoor environments. With high-resolution video capabilities and a rugged design, this camera is perfect for areas that require reliable monitoring under various conditions.
Product Description:
The KC-IC3180 is a high-performance dome camera from Keeper that delivers crisp, clear video footage thanks to its advanced imaging technology. This camera is equipped with infrared night vision to ensure high-quality video capture, even in complete darkness. Its vandal-resistant casing makes it suitable for high-risk areas, while its weatherproof design ensures functionality in adverse weather conditions.
Key Features:
- High-Resolution Video: Captures detailed footage with its superior imaging capabilities.
- Infrared Night Vision: Provides clear images up to 30 meters away even in total darkness.
- Vandal-Resistant Housing: Protects the camera against tampering and physical damage.
- Weatherproof: IP66 rating ensures operation in harsh weather conditions.
- Easy Integration: Compatible with various video recording systems through standard connectivity options.
Product Quality and Performance:
The KC-IC3180 Dome Camera is built to last, with a durable casing that withstands external impacts and a design that seals out moisture and dust. Its high-quality lens and imaging sensors provide exceptional video clarity, making it an ideal choice for securing sensitive areas.
Specifications:
- Resolution: High-definition video output
- Night Vision: Effective up to 30 meters with IR LEDs
- Housing: Vandal-resistant and weatherproof with an IP66 rating
- Connectivity: Supports both analog and digital video outputs
- Installation: Designed for easy mounting on walls or ceilings
Purpose of Use:
This dome camera is versatile for a range of applications, including retail surveillance, property management, corporate security, and other environments where high-quality video surveillance is critical.
How to Use:
Mount the camera in a strategic location, connect it to a power source and link it to a DVR or network system for recording and monitoring. Adjust settings like video resolution and recording schedules via the connected DVR or network interface to suit specific security needs.
Supported Applications/Industries:
- Retail Stores: For monitoring shop floors and preventing theft.
- Office Buildings: To secure entry points and sensitive areas.
- Warehouses: For overseeing operations and deterring unauthorized access.
- Public Spaces: Helps in crowd monitoring and enhancing public safety.
Benefits & Compatibility:
- Enhanced Security: Provides continuous surveillance to deter criminal activity.
- Operational Efficiency: Offers dependable performance with minimal maintenance.
- Scalability: Easily integrates into existing security systems, allowing for expansion as needed.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty. NEOTECH offers a comprehensive FAQ section and dedicated support for installation, configuration, and troubleshooting.
Packaging/Weight/Dimension:
Includes the camera, mounting hardware, power adapter, and user manual. Packaging is designed to ensure the camera's safety during transit.
Shop Today & Receive Your Delivery Across the UAE!
Order the Keeper Dome Camera KC-IC3180 from NEOTECH for fast delivery and expert customer support.
Best Price Guarantee:
NEOTECH provides competitive pricing on the Keeper Dome Camera KC-IC3180. If you find a lower price elsewhere, we will match it to ensure you get the best value.
After Sales Support:
Our NEOTECH team is available to assist with any post-purchase inquiries regarding the Keeper Dome Camera KC-IC3180. We are committed to providing excellent customer service and ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Keeper Dome Camera to help us continue to improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the Keeper Dome Camera KC-IC3180. We strive to maintain comprehensive stock for immediate delivery.
Get in Touch:
For more information about the Keeper Dome Camera KC-IC3180 or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.
Disclaimer:
All information regarding the Keeper Dome Camera KC-IC3180 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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