NEOTECH
DYMO LetraTag LT-100H Handheld Label Maker for Office or Home
DYMO LetraTag LT-100H Handheld Label Maker for Office or Home
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LetraTag LT-100H Handheld Label Maker is designed for practicality and ease of use, making it an ideal tool for both office and home organization. This portable label maker allows you to easily create custom labels for storage containers, office files, school supplies, and more.
Key Features
- Multiple Font Styles: Offers a range of font sizes, print styles, and box styles, along with a 9-label memory feature.
- LCD Display: Features a 13-character LCD display that previews your labels before printing, ensuring accuracy.
- Handheld Design: Its compact, handheld design makes it easy to carry and use anywhere in your home or office.
- Direct Thermal Printing: Utilizes thermal printing technology to eliminate the need for expensive ink or toner.
Product Quality and Performance
The LetraTag LT-100H is built for convenience and reliability:
- Ease of Use: With straightforward ABC keyboard and simple navigation buttons, it’s designed for users of all ages and skill levels.
- Versatility: Prints on a variety of colored, metallic, and iron-on labels, allowing for diverse and creative uses.
- Battery Operated: Powered by 4 AA batteries, it’s ready to use anytime and anywhere without the need for electrical outlets.
Specifications
- Dimensions: 2.6 x 3.3 x 8.3 inches
- Weight: Approximately 0.57 pounds
- Media Compatibility: Works with DYMO LetraTag LT labels in 1/2-inch (12 mm) widths.
- Print Resolution: Ideal for text-based labels with good readability.
Purpose of Use
This label maker is excellent for:
- Home Organization: Label kitchen containers, storage boxes, children's rooms, and laundry items.
- Office Management: Organize files, shelves, and storage areas to keep your workplace tidy and efficient.
- School Supplies: Create custom labels for school supplies, books, and project materials.
How to Use
To effectively use the DYMO LetraTag LT-100H:
- Insert 4 AA batteries and load the label cassette.
- Use the ABC keyboard to enter the text for your label.
- Preview your label on the LCD screen and adjust the font or style as needed.
- Print the label, then use the manual cutter button to detach it from the machine.
- Peel the backing off the label and apply it to your desired surface.
Supported OS/Application/Industries
While primarily designed for personal and low-volume labeling, its ease of use makes it suitable for anyone needing simple labeling solutions without complex software or systems.
Benefits & Compatibility
- Economical: Saves on the cost of ink and toner with thermal printing technology.
- Customizable: Ability to personalize labels with various fonts, styles, and languages enhances the utility and aesthetic appeal of your labels.
Warranty and FAQs
DYMO offers a standard warranty for the LetraTag LT-100H, with comprehensive support and FAQs available on the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital ensures that your label maker is delivered promptly and safely across the UAE, with efficient customer service and support.
After Sales Support
Our dedication to customer satisfaction includes providing thorough after-sales support to ensure you make the most of your DYMO LetraTag LT-100H.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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