NEOTECH
Screen Touch Pos Terminal Epos Pos System
Screen Touch Pos Terminal Epos Pos System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your business transactions with our robust EPOS Touch Screen POS Terminal. Designed for efficiency and ease, perfect for any retail or hospitality setting. Shop now!
Overview:
Our Touch Screen EPOS POS Terminal System offers a seamless integration of technology and user-friendly features, making it ideal for any retail or hospitality business. This advanced POS system enhances customer interaction with its responsive touch interface and speeds up transactions to improve overall service efficiency.
Product Description:
The EPOS Touch Screen POS Terminal is a state-of-the-art system designed to handle high volumes of transactions with precision and ease. Equipped with a powerful processor and comprehensive software compatibility, it offers a range of functionalities that can be tailored to suit various business needs, from inventory management to customer service operations.
Key Features:
- High-Resolution Touch Screen: Provides a clear, responsive interface for faster service and better user interaction.
- Robust Software Compatibility: Works seamlessly with leading EPOS software, supporting a wide range of applications.
- Durable Design: Built to withstand the demanding environment of busy retail and hospitality locations.
- Customizable Options: Multiple hardware and software add-ons available to suit specific business requirements.
Product Quality and Performance:
This POS terminal is built with high-quality components that ensure reliability and durability. The system is tested extensively to handle peak transaction periods, offering consistent performance that businesses can depend on.
Specifications:
- Display: 15-inch LED touchscreen
- Processor: Quad-core Intel processor
- Memory: 4GB RAM
- Storage: 128GB SSD for enhanced speed and capacity
- Operating System: Compatible with Windows and Android systems
- Connectivity: Includes USB, Ethernet, Wi-Fi, and Bluetooth options
Purpose of Use:
Ideal for retail stores, cafes, and restaurants, this POS terminal facilitates quick and accurate transactions, enhances customer service, and streamlines daily operations. Its versatility and robustness make it suitable for a wide range of business environments.
How to Use:
Setup is straightforward: connect the terminal to your network, install your POS software, and configure your hardware peripherals. Regular updates and maintenance ensure the terminal remains efficient and secure.
Supported Industries:
This EPOS system is versatile enough for use in a variety of settings, including retail shops, restaurants, bars, and cafes, as well as service-oriented businesses that require fast and reliable transaction processing.
Benefits & Compatibility:
- Enhanced Customer Experience: Speeds up transactions and reduces wait times.
- Operational Efficiency: Streamlines operations with integrated inventory and sales tracking.
- Cost-Effective: Reduces the need for multiple devices and simplifies training.
Warranty and FAQs:
Our POS terminal comes with a one-year warranty and full technical support. Visit our FAQ page for more information on setup, compatibility, and troubleshooting.
Packaging/Weight/Dimension:
The system is securely packaged to ensure it arrives in perfect condition. It weighs approximately 5 kg and measures 400mm x 300mm x 200mm, making it suitable for various counter setups.
Shop Today & Receive Your Delivery Across the UAE!
Order your EPOS Touch Screen POS Terminal today and benefit from fast, reliable delivery across the UAE. Enhance your business with our cutting-edge technology.
Best Price Guarantee:
We monitor our prices to ensure you receive the best deal possible. If you find a lower price for an equivalent system, we'll match it.
After Sales Support:
Our dedicated team is available to provide support and advice on how to best utilize your new POS system for maximum efficiency and profitability.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experience with our EPOS system to help us improve and to assist others in their decision-making process.
Stock Availability:
For current stock levels and expected delivery times, please contact us before placing your order. We aim to keep all products readily available to meet your needs promptly.
Get in Touch:
If you have any questions or need further assistance, please don't hesitate to contact our customer service team. We're here to help you make the most of your new POS system.
Disclaimer:
All product details are provided for general information purposes only and are subject to change without notice. Verify specifications and compatibility with our sales team before purchase. Images are for illustration purposes only and may not accurately represent the product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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