NEOTECH
Maken 27" Android Self-Service Kiosk for Restaurants
Maken 27" Android Self-Service Kiosk for Restaurants
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance restaurant efficiency with the MAKEN 27" Android self-service kiosk. Fast ordering, secure payments & seamless integration. Order now!
Overview: The MAKEN Custom 27-inch Android All-in-One Self-Service Kiosk is designed to transform restaurant operations by streamlining the ordering and payment process. Featuring an intuitive touch interface, this kiosk enhances customer experience, reduces wait times, and optimizes service efficiency. Its sleek, modern design integrates seamlessly into any restaurant setting, providing a futuristic and user-friendly digital menu experience.
Product Description: The MAKEN 27-inch self-service kiosk is a cutting-edge ordering solution built to improve restaurant operations and enhance customer satisfaction. Running on the latest Android OS, it offers extensive customization options, enabling businesses to tailor menus, promotions, and payment processing. The high-resolution touch screen ensures a seamless user experience, reducing ordering errors and increasing efficiency. Ideal for quick-service restaurants, cafes, and food courts, this all-in-one kiosk boosts operational productivity while improving customer engagement.
Key Features:
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27" HD Touchscreen – Intuitive interface with vibrant display for easy navigation.
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Android OS – Supports app integration and customization for tailored user experiences.
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Self-Service Ordering & Payment – Reduces wait times and enhances operational efficiency.
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Durable & Sleek Design – Built for high-traffic restaurant environments with a modern aesthetic.
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Multiple Connectivity Options – WiFi, Bluetooth, and Ethernet for seamless network integration.
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Easy Installation & Maintenance – User-friendly setup with minimal maintenance requirements.
Specifications:
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Operating System: Android
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Display: 27-inch Full HD capacitive touchscreen
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Connectivity: WiFi, Bluetooth, Ethernet
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Dimensions: 68 x 42 x 15 cm
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Weight: 22 kg
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Material: Commercial-grade durable construction
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Power Supply: AC 100-240V, 50/60Hz
Supported OS/Application/Industries: The MAKEN 27" Android self-service kiosk is designed for:
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Restaurants & Cafes – Quick-service and dine-in settings
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Food Courts & Franchises – High-traffic food establishments
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Retail & Hospitality – Self-service customer interaction points
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Entertainment Venues – Cinemas, amusement parks, and stadiums
Benefits & Compatibility:
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Enhanced Customer Experience – Faster ordering with interactive displays
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Reduced Labor Costs – Automates the ordering process, minimizing staff workload
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Increased Revenue – Upselling features to encourage higher-value orders
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Multi-Payment Support – Integrates with various payment gateways for convenience
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Customizable Interface – Supports branding and promotional content
Purpose of Use: Designed for fast-paced restaurants and food service establishments, the MAKEN 27" kiosk enhances customer service by reducing long queues and improving order accuracy. The system allows guests to browse menus, customize selections, and complete transactions independently, optimizing efficiency during peak hours.
How to Use:
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Touch the screen to activate the ordering menu.
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Browse and select menu items.
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Customize order preferences (e.g., toppings, sides, drinks).
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Proceed to checkout and select a payment method.
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Receive an order confirmation and wait for food preparation.
Packaging/Weight/Dimension:
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Packaging Dimensions: 75 x 50 x 25 cm
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Gross Weight: 25 kg
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Secure Packaging: Foam padding for safe transit and installation guidance included
Performance, Quality, Durability, and Reliability: Built with high-quality commercial-grade materials, the MAKEN 27" kiosk is designed to withstand frequent use in busy restaurant environments. With fast processing speed and intuitive software, it ensures seamless ordering, even during peak business hours.
Warranty and FAQs:
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Warranty: One-year manufacturer warranty covering defects and malfunctions.
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FAQs:
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Can the kiosk be customized? Yes, menu and UI customization options are available.
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Is it compatible with existing POS systems? Yes, it integrates with most modern POS systems.
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What payment methods are supported? Credit/debit cards, NFC payments, and mobile wallets.
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Best Price Guarantee: We offer the best price for the MAKEN 27" Android self-service kiosk. If you find a lower price elsewhere, we’ll match it. Buy with confidence knowing you’re getting the best value for your investment.
Shop Today & Receive Your Delivery Across the UAE! Upgrade your restaurant service today with the MAKEN 27" self-service kiosk. Fast delivery across Dubai, Abu Dhabi, and the UAE. Order now and streamline your business operations!
Request for Customer Reviews and Testimonials: We value your feedback! Share your experience with the MAKEN 27" self-service kiosk and help others make informed decisions.
After Sales Support: Our dedicated support team is available for any inquiries, troubleshooting, or assistance with setup and maintenance. Contact us for expert guidance.
Stock Availability: To ensure fast delivery, please check stock availability before placing your order. Most standard models are in stock, while custom configurations may require additional lead time.
Get in Touch: For inquiries about the MAKEN 27" Android self-service kiosk, pricing, or bulk orders, contact our sales team today. We’re here to assist with expert recommendations.
Disclaimer: All product details provided are for informational purposes only and are subject to change without notice. Product images are for reference only and may not represent the exact final product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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