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NEOTECH

ZYWELL ZY310 thermal receipt printer

ZYWELL ZY310 thermal receipt printer

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your point-of-sale efficiency with the ZYWELL ZY310 thermal receipt printer. Perfect for quick, reliable printing in any retail or hospitality setting.


Overview:

The ZYWELL ZY310 Thermal Receipt Printer is designed to enhance point-of-sale operations with its high-speed printing capabilities. Ideal for businesses in retail, hospitality, and beyond, this printer ensures quick and reliable receipt printing to keep your transactions smooth and efficient.

Product Description:

Featuring advanced thermal printing technology, the ZYWELL ZY310 delivers crisp, clear receipts rapidly, reducing customer wait times and improving the overall transaction experience. Its durable construction and easy-to-use features make it an essential tool for any business looking to streamline its operations.

Key Features:

  • Thermal Printing Technology: Ensures fast and quiet operations without the need for ink or toner.
  • High-Speed Printing: Offers quick receipt generation to maintain efficient customer service.
  • Durable Design: Built to withstand the demands of busy retail and hospitality environments.
  • Compact Footprint: Fits easily into various setups without taking up excessive space.
  • Easy Paper Loading: Simplifies maintenance and reduces downtime.

Product Quality and Performance:

The ZYWELL ZY310 is built with reliability in mind, capable of handling high-volume printing without compromise. Its thermal print head is engineered for longevity, offering consistent print quality that businesses can depend on.

Specifications:

  • Print Method: Direct Thermal
  • Print Speed: Up to 200mm/sec
  • Paper Width: Supports up to 80mm
  • Connectivity Options: USB, Ethernet (optional), Serial (optional)
  • Dimensions: 145mm x 195mm x 148mm
  • Weight: 1.5 kg

Purpose of Use:

This printer is perfect for any commercial setting that requires fast and efficient receipt printing, such as retail stores, restaurants, cafes, and fast food outlets.

How to Use:

To operate the ZY310, simply connect it to your POS system using the preferred connectivity option, load the thermal paper, and it's ready to print. It's designed to be user-friendly, allowing quick replacements of paper rolls and minimal operational training.

Supported OS/Application/Industries:

The ZY310 supports various operating systems, making it versatile for use with different POS software and suitable for multiple industries, enhancing its applicability across various business models.

Benefits & Compatibility:

  • Operational Efficiency: High-speed printing capabilities minimize transaction times, enhancing customer satisfaction.
  • Cost-Effective: Saves on operational costs by eliminating the need for ink or toner cartridges.
  • Versatile Integration: Compatible with various POS systems and software due to its multiple connectivity options.

Warranty and FAQs:

Comes with a one-year manufacturer warranty, ensuring peace of mind. Our online support center provides FAQs and troubleshooting guides to assist with any operational questions.

Packaging/Weight/Dimension:

The ZY310 is securely packaged to ensure it arrives in perfect condition and is ready for immediate installation. Its compact design is ideal for tight spaces within various business environments.

Shop Today & Receive Your Delivery:

Order the ZYWELL ZY310 thermal receipt printer today to take advantage of our efficient delivery service, ensuring quick setup and immediate improvement in your business operations.

Best Price Guarantee:

We monitor our prices to ensure you get the best deal available. If you find the ZY310 for a lower price elsewhere, we will match it.

After Sales Support:

Our dedicated support team is here to help with any issues or questions you might have about the ZY310, from setup to daily operation.

Request for Customer Reviews and Testimonials:

We encourage users of the ZYWELL ZY310 to share their experiences. Your feedback helps us to improve our products and services and assists others in making informed purchasing decisions.

Stock Availability:

Please contact us to verify the availability of the ZYWELL ZY310 before placing your order. We strive to maintain accurate stock levels to meet customer demand efficiently.

Get in Touch:

For more details about the ZYWELL ZY310 or other inquiries, please contact our customer service team. We are committed to providing comprehensive support and ensuring your satisfaction with our products.

Disclaimer:

All information regarding the ZYWELL ZY310 is for general informational purposes only and is subject to change. While we strive for accuracy, we cannot guarantee that all details are complete or current. Images are for illustration purposes only and may not fully represent the actual product. Verify all specifications with our sales team before making a purchase to ensure it meets your specific needs

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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