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NEOTECH

Star SP500 Paper Rolls (2 Ply)

Star SP500 Paper Rolls (2 Ply)

Regular price Dhs. 857.14 AED
Regular price Dhs. 1,056.00 AED Sale price Dhs. 857.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience superior printing with Star SP500 2-Ply Paper Rolls. Perfect for detailed receipts and records. Buy now for clarity and durability in every print!


Overview:

Optimize your receipt and record printing with Star SP500 2-Ply Paper Rolls, specifically designed for the Star SP500 printer series. These dual-layer rolls are ideal for businesses that require a copy of printouts for record-keeping or customer transactions.

Product Description:

Star SP500 2-Ply Paper Rolls provide exceptional quality and performance, making them perfect for environments that need duplicate copies, such as hospitality, retail, or service industries. These rolls ensure that both the original and the copy are clear and legible, enhancing customer satisfaction and operational efficiency.

Key Features:

  • High-Quality 2-Ply Paper: Offers durable, clear prints and easy-to-read duplicates.
  • Optimized for Star SP500 Printers: Specially engineered for compatibility and performance, reducing paper jams and maintenance issues.
  • Eco-Friendly Material: Made from sustainably sourced paper, supporting your business's commitment to environmental responsibility.
  • Long Roll Length: Minimizes the frequency of roll replacements, boosting productivity.

Product Quality and Performance:

The Star SP500 2-Ply Paper Rolls feature a top-quality thermal first sheet and a plain second sheet, ideal for creating instant duplicates. The paper is designed to provide crisp, consistent prints without causing damage to the printer's thermal print head.

Specifications:

  • Type: 2-Ply thermal paper rolls (first layer thermal, second layer plain)
  • Width: Perfectly sized for the Star SP500 series printers
  • Length: Generous roll length to accommodate extensive printing needs
  • Compatibility: Exclusively designed for the Star SP500 printer series

Purpose of Use:

These 2-Ply paper rolls are essential for businesses that need to provide customers with receipts while keeping a transaction copy for records. They are particularly useful in settings where customer service and accurate record-keeping are paramount.

How to Use:

To install a new roll, open your Star SP500 printer’s paper feed compartment, remove any remaining pieces of the previous roll, insert the new roll ensuring the end of the paper feeds from the bottom, and close the compartment. The 2-Ply design ensures that every transaction is instantly recorded on both copies.

Supported OS/Application/Industries:

Star SP500 2-Ply Paper Rolls are versatile for various applications, especially favored in retail, hospitality, and any sector requiring immediate transaction duplicates for customer and business records.

Benefits & Compatibility:

  • Enhanced Document Handling: Produces a customer copy and a merchant copy in one print cycle, facilitating smoother transactions and record-keeping.
  • Operational Efficiency: Reduces the need to print multiple receipts, saving time and resources.
  • Reliable Performance: Designed to prevent paper jams and ensure consistent print quality, enhancing the printer's lifespan.

Warranty and FAQs:

Includes a manufacturer’s warranty that covers defects in materials and workmanship. For optimal performance, refer to our FAQ section for maintenance tips and best practices.

Packaging/Weight/Dimension:

Each box contains multiple rolls, ensuring that you have a sufficient supply to meet your business’s needs without constant reordering. The rolls are securely packaged to maintain quality and integrity.

Shop Today & Receive Your Delivery Across the UAE:

Order your Star SP500 2-Ply Paper Rolls today to benefit from our reliable delivery service, ensuring your business remains well-stocked and efficient.

Best Price Guarantee:

We monitor our prices to ensure you get the best deals. If you find a lower price elsewhere, we'll match it.

After Sales Support:

Our customer support team is ready to assist with any after-sales inquiries, ensuring a seamless experience from purchase to implementation.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. Please share your experiences with the Star SP500 2-Ply Paper Rolls to help us improve and guide other customers in their purchasing decisions.

Stock Availability:

Please contact us to verify the availability of the Star SP500 2-Ply Paper Rolls before placing your order to ensure timely delivery. Products are typically available within 10-15 working days.

Get in Touch:

For more information or additional assistance, please contact our customer support team. We are committed to providing excellent service and support.

Disclaimer:

All information provided is for general purposes only and is subject to change without notice. Product images are illustrative and may not accurately reflect the actual product. Verify all product details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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