NEO Digital
POSIFLEX RT-6016-G2
POSIFLEX RT-6016-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX RT-6016-G2 enhances retail experiences with its powerful processing, sleek design, and user-friendly features. Elevate your business efficiency with NEOTECH!
Overview:
The POSIFLEX RT-6016-G2 POS Terminal is engineered for businesses seeking a blend of style, performance, and reliability. With its advanced features and robust design, this terminal is ideally suited for high-traffic retail environments that require fast and accurate transaction processing.
Product Description:
Featuring a 15.6-inch widescreen capacitive touchscreen and powered by an advanced processor, the POSIFLEX RT-6016-G2 is designed to handle complex transactions with ease. Its sleek, modern aesthetic complements any retail setting, while its fanless design ensures quiet operation and minimal maintenance.
Key Features:
- High-Performance Processor: Ensures smooth and efficient operation even during peak hours.
- Capacitive Touchscreen: A 15.6-inch widescreen provides ample space for a superior user interface.
- Elegant, Slim Design: Enhances the checkout area with its contemporary look.
- Energy-Saving Features: Reduces overall power consumption, lowering operational costs.
Product Quality and Performance:
The POSIFLEX RT-6016-G2 is constructed with high-quality materials to withstand the daily rigors of retail environments. Its durability, combined with cutting-edge technology, ensures reliable performance and longevity, making it a smart investment for any business.
Specifications:
- Processor: Equipped with a powerful processor capable of handling multiple applications.
- Display: 15.6-inch full HD capacitive touchscreen that offers clarity and responsive interaction.
- Connectivity: Comprehensive connectivity options including USB, Ethernet, and optional Wi-Fi.
- OS Compatibility: Supports various operating systems for seamless integration with existing systems.
Purpose of Use:
The POSIFLEX RT-6016-G2 is ideal for retail stores, supermarkets, and hospitality settings where speed, reliability, and customer experience are top priorities. It streamlines operations, reduces customer wait times, and enhances service delivery.
How to Use:
Set up the POSIFLEX RT-6016-G2 by connecting it to your network, attaching necessary peripherals, and configuring the POS software. It is designed for easy operation and maintenance, ensuring long-term usability with minimal downtime.
Supported OS/Application/Industries:
This POS terminal supports a range of operating systems and is adaptable to various applications, making it suitable for many industries, including retail, food service, and more, where high transaction volumes and customer interaction are common.
Benefits & Compatibility:
- Efficient Transaction Handling: Speeds up service with quick processing capabilities.
- Modern Aesthetics: Adds a stylish element to the business environment.
- Durability and Reliability: Built to last, providing value over time with less need for repairs or replacements.
Warranty and FAQs:
Includes a comprehensive one-year warranty with additional support accessible through an online FAQ section and direct customer service for troubleshooting and queries.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in pristine condition.
- Weight: Approximately 8 kg, offering stability and robustness.
- Dimensions: 420 mm x 340 mm x 230 mm, optimizing counter space while providing full functionality.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the POSIFLEX RT-6016-G2 from NEOTECH and benefit from our efficient delivery services across the UAE. Improve your business operations and customer satisfaction with this state-of-the-art POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX RT-6016-G2 at competitive prices. If you find a lower price elsewhere, we will match it, ensuring you get the best value for your purchase.
After Sales Support:
Our commitment to customer satisfaction includes providing excellent after-sales support. Our team is ready to assist with any operational or technical issues to ensure your POS system continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the POSIFLEX RT-6016-G2 to help us continue to improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the POSIFLEX RT-6016-G2 before placing your order. We strive to maintain accurate stock levels, but availability can vary. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX RT-6016-G2 or any other inquiries, please contact our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information about the POSIFLEX RT-6016-G2 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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