NEO Digital
POSIFLEX RT-1016A-G2
POSIFLEX RT-1016A-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your retail operations with the POSIFLEX RT-1016A-G2. Featuring advanced technology and sleek design for superior performance. Available at NEOTECH!
Overview:
The POSIFLEX RT-1016A-G2 POS Terminal is designed to enhance the efficiency and aesthetics of any retail or hospitality setting. Combining cutting-edge technology with a sleek, modern design, this system offers the ultimate in performance and usability for businesses looking to elevate their customer service experience.
Product Description:
The POSIFLEX RT-1016A-G2 is a standout in POS technology, offering a 15.6-inch widescreen display that provides ample space for interface interaction and customer engagement. Equipped with the latest processor technology, it ensures rapid transaction processing and can handle multiple applications simultaneously without lag. Its slim, fanless design not only enhances the visual appeal but also contributes to its quiet operation and reliability.
Key Features:
- High-Speed Processor: Delivers top performance with quick response times for transaction processing.
- Capacitive Touchscreen: A 15.6-inch widescreen with multi-touch capabilities for an intuitive user experience.
- Slim, Fanless Design: Offers a sleek aesthetic and silent operation, perfect for any modern business environment.
- Energy Efficient: Designed to consume less power, reducing overall operational costs.
Product Quality and Performance:
Built with durability and performance in mind, the POSIFLEX RT-1016A-G2 is made from high-quality materials that can withstand the demands of continuous daily use. Its reliability is paramount, ensuring that your business operations run smoothly during peak hours.
Specifications:
- Processor: Equipped with a powerful and efficient processor for seamless multitasking.
- Display: 15.6-inch full HD capacitive touchscreen, offering clear and vibrant visuals.
- Connectivity: Multiple USB ports, Ethernet, and optional Wi-Fi and Bluetooth for versatile connectivity.
- OS Compatibility: Compatible with various operating systems, allowing for flexible software integration.
Purpose of Use:
Perfect for both retail and hospitality industries, the POSIFLEX RT-1016A-G2 enhances point-of-sale operations, providing a fast, reliable, and aesthetically pleasing solution that improves both operational efficiency and customer interactions.
How to Use:
To set up the POSIFLEX RT-1016A-G2, simply integrate it into your existing network, connect essential peripherals, and configure the software according to your business requirements. Regular maintenance is minimal, ensuring hassle-free operation.
Supported OS/Application/Industries:
This versatile POS terminal supports a wide range of applications, making it ideal for various sectors including retail shops, boutique stores, cafes, and restaurants, adapting easily to any business’s specific needs.
Benefits & Compatibility:
- Enhanced Customer Experience: The large touchscreen and responsive interface ensure that customer interactions are swift and satisfying.
- Streamlined Design: Its fanless and slim profile fits seamlessly into any business setting, enhancing the overall aesthetic and functionality.
- Cost-Effective: Energy-efficient operation and durable construction lead to lower total cost of ownership.
Warranty and FAQs:
Comes with a comprehensive one-year manufacturer's warranty, with additional support available through an extensive online FAQ and dedicated customer service team.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Approximately 5.5 kg, ideal for easy placement and adjustment.
- Dimensions: 405 mm x 355 mm x 210 mm, designed to offer maximum functionality while occupying minimal space.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX RT-1016A-G2 now to capitalize on our efficient delivery services across the UAE. Enhance your operational capabilities and customer satisfaction with this top-tier POS system!
Best Price Guarantee:
NEOTECH is committed to offering the POSIFLEX RT-1016A-G2 at the best possible prices. If you find a lower price elsewhere, we will match it, ensuring you always receive the best deal.
After Sales Support:
We pride ourselves on providing exceptional after-sales support to ensure your POS system continues to function flawlessly and meets all your business needs.
Request for Customer Reviews and Testimonials:
Your feedback is crucial to us. Please share your experiences with the POSIFLEX RT-1016A-G2 to help us continuously improve our products and services.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX RT-1016A-G2 before placing your order. We aim to maintain accurate stock levels, but availability can vary. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX RT-1016A-G2 or any other inquiries, reach out to our expert team. We are dedicated to providing you with all the support you need.
Disclaimer:
All information regarding the POSIFLEX RT-1016A-G2 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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