NEOTECH
Star SM-L200 Thermal Paper Rolls
Star SM-L200 Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your mobile printing with Star SM-L200 Thermal Paper Rolls. Designed for clarity and durability on the go. Ideal for field sales and services. Shop now for top-quality results!
Overview:
Optimize your mobile printing capabilities with Star SM-L200 Thermal Paper Rolls, specifically designed for use with the Star SM-L200 mobile printer series. These rolls are perfect for professionals on the move who need reliable, high-quality printing for receipts and documents in any setting.
Product Description:
Star SM-L200 Thermal Paper Rolls are engineered to deliver exceptional performance in the Star SM-L200 mobile printers. They provide crisp, clear prints that are essential for producing high-quality receipts, tickets, and reports while on the field, making them ideal for industries like retail, hospitality, and field services.
Key Features:
- High-Quality Thermal Paper: Ensures sharp and durable prints, even in outdoor or mobile environments.
- Optimized for SM-L200 Printers: Specially formulated to prevent jamming and enhance print speed and quality.
- Compact Roll Size: Designed to fit perfectly within the mobile setup, maximizing portability and ease of use.
- Eco-Friendly Options: Available in BPA-free and phenol-free variants to meet environmental standards.
Product Quality and Performance:
The Star SM-L200 Thermal Paper Rolls feature a premium thermal coating that reacts perfectly with the heat from the SM-L200 printer's thermal print head. This ensures that every print is clear and detailed, providing reliable documentation for transactions or records, even in challenging mobile conditions.
Specifications:
- Type: Thermal paper rolls
- Width: Compatible with Star SM-L200 series mobile printers
- Length: Long enough to ensure ample printing capacity while maintaining compactness
- Compatibility: Designed exclusively for the Star SM-L200 printer series
Purpose of Use:
These thermal paper rolls are ideal for mobile professionals who need to print on the go, such as sales agents, event coordinators, or field service technicians. They ensure efficient and reliable printing for transactions, service reports, and customer engagement.
How to Use:
Installing a new paper roll in your Star SM-L200 printer involves opening the paper compartment, placing the roll with the paper feeding from the bottom, and closing the compartment securely. This quick and easy process allows for hassle-free replacements, keeping you ready for printing at any time.
Supported OS/Application/Industries:
Star SM-L200 Thermal Paper Rolls are versatile across various mobile applications, particularly useful in sectors such as retail for mobile sales, hospitality for catering or event management, and technical fields for service documentation.
Benefits & Compatibility:
- Clear and Reliable Prints: Essential for maintaining professionalism and clarity in customer transactions.
- Reduced Downtime: Compact rolls extend printing capabilities without frequent changes, ideal for busy professionals.
- Enhanced Portability: Small, lightweight rolls complement the mobility of the SM-L200 printer, making it easy to carry and use anywhere.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. Visit our FAQ section for tips on maximizing the performance and longevity of your thermal paper rolls.
Packaging/Weight/Dimension:
Each package contains multiple rolls, ensuring you remain stocked for extensive mobile printing tasks. Rolls are securely packaged to maintain integrity during transit and storage.
Shop Today & Receive Your Delivery Across the UAE:
Order your Star SM-L200 Thermal Paper Rolls today and benefit from our reliable delivery services, ensuring you can continue to conduct business smoothly and efficiently wherever you are.
Best Price Guarantee:
We strive to offer the best prices for our products. If you find a lower price elsewhere, we’ll match it to ensure you receive the best value.
After Sales Support:
Our customer support team is ready to assist with any after-sales inquiries, ensuring a seamless experience from purchase to ongoing use.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Star SM-L200 Thermal Paper Rolls to help us improve and guide other customers.
Stock Availability:
Please contact us to confirm the availability of the Star SM-L200 Thermal Paper Rolls before placing your order to ensure timely delivery. Products are generally available within 10-15 working days.
Get in Touch:
For more information or additional assistance, contact our customer support team. We are committed to providing excellent service and support.
Disclaimer:
All information provided is for general purposes only and is subject to change without notice. Product images are illustrative and may not accurately reflect the actual product. Verify all product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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