NEO Digital
M3 MOBILE UL20F
M3 MOBILE UL20F
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The M3 Mobile UL20F is built to endure the toughest environments, offering unparalleled durability and performance for field operations. Explore its robust features now at NEOTECH!
Overview:
The M3 Mobile UL20F is designed for users who require a mobile computer that can withstand extreme environmental conditions without compromising on performance. This ultra-rugged device is ideal for industries like construction, oil and gas, mining, and forestry, where durability and reliability are crucial.
Product Description:
Featuring advanced technology and a highly durable design, the UL20F is equipped to handle severe impacts, extreme temperatures, and prolonged exposure to dust and water. It comes with a powerful processor, ample storage, and a long-lasting battery, making it a reliable companion for rigorous field operations. Enhanced connectivity options ensure that users stay connected even in remote areas.
Key Features:
- Ultra-Rugged Construction: Meets military standards for drops, vibration, temperature extremes, and water resistance.
- Powerful Performance: Equipped with a high-speed processor and ample RAM to handle complex applications smoothly.
- Enhanced Connectivity: Offers Wi-Fi, LTE, and GPS for uninterrupted connectivity and location tracking.
- Long Battery Life: Designed for full-day operations with a high-capacity battery.
- Bright Display: Features a sunlight-readable screen for clear visibility in outdoor conditions.
Product Quality and Performance:
The UL20F is constructed with premium materials and engineered to ensure reliability under the most challenging circumstances. Its robust construction and high-performance capabilities make it a top choice for professionals who need a device that won't fail in harsh environments.
Specifications:
- Processor: Latest high-performance chipset for rapid data processing.
- Operating System: Runs on a secure and versatile operating system suitable for field applications.
- Connectivity: Includes LTE, Wi-Fi, and GPS for superior communication and navigation.
- Battery: Equipped with a powerful battery to support extended use without recharging.
- Display: Sunlight-readable display ensures usability in bright outdoor environments.
Purpose of Use:
The M3 Mobile UL20F is tailored for field professionals in sectors such as construction, mining, oil and gas, and forestry, where typical computers might not withstand the environmental demands.
How to Use:
- Fully charge the device before field deployment.
- Securely store and transport the device in conditions that might involve vibrations, dust, and moisture.
- Utilize the built-in connectivity features to maintain communication and data transfer in remote locations.
- Employ the rugged device for data collection, communication, and navigation throughout the workday.
- Regularly sync and back up data to ensure that all information is preserved and accessible.
Supported Industries:
Especially suited for heavy industries where the work environment challenges the durability and functionality of typical mobile devices.
Benefits & Compatibility:
- Reliability in Extreme Conditions: Ensures consistent operation without failure under severe environmental stress.
- Operational Efficiency: Enhances productivity with fast processing speeds and comprehensive connectivity features.
- Ease of Integration: Compatible with various industry-specific software and applications, facilitating seamless integration into existing workflows.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty covering defects and malfunctions. NEOTECH provides an extensive FAQ section and expert support to assist with any operational questions.
Packaging/Weight/Dimension:
- Packaging: Robust packaging designed to protect the device during shipping.
- Weight: Optimally balanced for field use, ensuring portability without sacrificing durability.
- Dimensions: Compact enough to be easily handled and transported in rugged environments.
Shop Today & Receive Your Delivery Across the UAE:
Order your M3 Mobile UL20F from NEOTECH and take advantage of our reliable delivery services across the UAE. Ensure your field operations are equipped with the most durable mobile computing solutions available!
Best Price Guarantee:
NEOTECH offers the M3 Mobile UL20F at competitive prices, ensuring you receive exceptional value for your investment in ultra-rugged technology.
After Sales Support:
Our commitment to customer satisfaction includes offering extensive after-sales support to help with setup, maintenance, and troubleshooting, ensuring your device continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile UL20F to share their experiences to help us continue improving our products and services. Your feedback is vital for our product development and customer service enhancement.
Stock Availability:
Please check with NEOTECH to confirm the availability of the M3 Mobile UL20F before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the M3 Mobile UL20F or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the M3 Mobile UL20F on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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