NEO Digital
M3 MOBILE UL20W
M3 MOBILE UL20W
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior durability and enhanced computing power with the M3 Mobile UL20W, featuring a rugged Windows platform ideal for tough industrial environments. Explore more at NEOTECH!
Overview:
The M3 Mobile UL20W integrates the robustness of the M3 Mobile ultra-rugged series with the familiar and versatile Windows operating system, making it a perfect match for industries that demand high resilience along with comprehensive software compatibility. Designed for extreme conditions, the UL20W is particularly suitable for sectors like construction, utilities, and field services.
Product Description:
This device boasts a military-grade build, capable of withstanding severe environmental conditions including drops, vibrations, dust, and water. Equipped with a powerful processor and the Windows 10 IoT Enterprise system, the UL20W offers reliable performance, extensive software support, and enhanced security features. Its high-connectivity options ensure constant communication, vital for remote field operations.
Key Features:
- Windows Operating System: Utilizes Windows 10 IoT Enterprise for advanced functionality and extensive application support.
- Ultra-Rugged Design: Meets stringent MIL-STD-810G and IP ratings for toughness, ensuring performance in harsh environments.
- Powerful Processing: Equipped with a high-performance processor suitable for multitasking and running sophisticated applications.
- Enhanced Connectivity: Features LTE, Wi-Fi, and Bluetooth capabilities for uninterrupted data and communication link.
- Long Battery Life: Comes with a high-capacity battery designed for long hours of operation without the need for frequent recharging.
Product Quality and Performance:
The UL20W is constructed using premium materials engineered to ensure durability and reliability. Its performance is optimized for demanding applications that require robust computing power and secure data management in outdoor or industrial settings.
Specifications:
- Processor: Capable of handling complex tasks with speed and efficiency.
- Operating System: Windows 10 IoT Enterprise.
- Connectivity: Comprehensive options including LTE, Wi-Fi, and Bluetooth.
- Battery: Designed for extended use with powerful, long-lasting battery life.
- Display: Features a sunlight-readable screen for clear visibility under direct sunlight.
Purpose of Use:
Ideal for professionals in construction, utilities, and field services who need a dependable device that can operate under extreme conditions while offering the flexibility of Windows-based software.
How to Use:
- Fully charge the device before deployment.
- Configure and customize Windows settings according to specific business needs.
- Install necessary applications and tools via the Windows platform.
- Connect to available networks for seamless data and communication flow.
- Utilize in the field for data collection, communication, and navigation tasks.
Supported Industries:
Perfect for sectors that require both rugged hardware and versatile software solutions, such as construction, utilities, emergency services, and more.
Benefits & Compatibility:
- Reliable Performance in Tough Conditions: Ensures continuous operation in environments that would compromise lesser devices.
- Windows Ecosystem: Benefits from the vast array of compatible software and utilities available for Windows, enhancing workflow efficiency.
- Secure and Manageable: Offers robust security features inherent to Windows 10 IoT Enterprise, making it suitable for sensitive data management.
Warranty and FAQs:
Includes a comprehensive warranty covering manufacturing defects and performance issues. NEOTECH provides an extensive FAQ section and dedicated technical support to address any operational queries.
Packaging/Weight/Dimension:
- Packaging: Secure and robust packaging to ensure the device arrives in pristine condition.
- Weight: Optimally balanced to provide durability without excessive bulk.
- Dimensions: Compact enough for mobility yet robust enough to incorporate all necessary features.
Shop Today & Receive Your Delivery Across the UAE:
Order your M3 Mobile UL20W from NEOTECH and take advantage of our reliable delivery services across the UAE. Equip your team with this ultra-rugged Windows mobile computer to enhance productivity and reliability in the field!
Best Price Guarantee:
NEOTECH offers the M3 Mobile UL20W at competitive prices, ensuring you get the best value for your investment in durable and high-performance mobile technology.
After Sales Support:
Our commitment to customer satisfaction includes providing extensive after-sales support, helping with setup, usage, and maintenance to ensure your device performs optimally.
Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile UL20W to share their experiences to help us continue to improve our products and services. Your feedback is vital for our product development and customer service strategies.
Stock Availability:
Please check with NEOTECH to confirm the availability of the M3 Mobile UL20W before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the M3 Mobile UL20W or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the M3 Mobile UL20W on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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