NEO Digital
M3 MOBILE US20 X
M3 MOBILE US20 X
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Equip your team with the M3 Mobile US20 X, designed for ultimate durability and enhanced computing power in the toughest settings. Explore robust features today at NEOTECH!
Overview:
The M3 Mobile US20 X is a powerhouse in the rugged mobile computer category, specifically engineered for industries that operate in extreme conditions. This device offers superior performance, enhanced durability, and advanced features to handle the demands of sectors like construction, oil and gas, and emergency services.
Product Description:
With its ultra-rugged construction, the US20 X is built to withstand the rigors of severe environments, featuring compliance with MIL-STD-810G and high IP ratings for water and dust resistance. It combines powerful processing capabilities with extensive connectivity options, including 4G LTE, Wi-Fi, and GPS, to ensure seamless operation and communication. The US20 X is equipped with a high-resolution display that remains visible in bright outdoor conditions, and its long-lasting battery life supports extended field operations.
Key Features:
- Ultra-Rugged Build: Designed to survive drops, shocks, water, and dust, meeting military-grade specifications.
- Advanced Processing Power: Handles multiple applications and data-intensive tasks without lag.
- Comprehensive Connectivity: Includes 4G LTE, Wi-Fi, Bluetooth, and GPS for robust communication and navigation.
- Extended Battery Life: Engineered for long-lasting performance to accommodate full workdays on a single charge.
- High-Visibility Display: Sunlight-readable screen for clear viewing in outdoor and bright environments.
Product Quality and Performance:
The US20 X is manufactured with top-tier materials and technology, ensuring it can perform under extreme conditions without compromise. Its robust build and advanced specifications make it a reliable tool for professionals requiring a dependable mobile computing solution in harsh operational settings.
Specifications:
- Processor: High-efficiency processor suitable for running complex software.
- Operating System: Equipped with a secure and flexible operating system optimized for rugged devices.
- Connectivity: Full suite of connectivity options to maintain constant communication.
- Battery: High-capacity battery designed for prolonged use.
- Display: Optimized for outdoor visibility with durable, scratch-resistant glass.
Purpose of Use:
The M3 Mobile US20 X is ideal for field professionals in industries such as construction, oil and gas exploration, forestry, and emergency response who need a device that can endure extreme environmental challenges while maintaining high performance.
How to Use:
- Charge the device fully before first use.
- Configure for connectivity and security settings according to your organizational protocols.
- Install necessary industry-specific applications through the operating system.
- Utilize the device for data collection, communication, and navigation tasks in the field.
- Regularly maintain and update software to ensure optimal performance and security.
Supported Industries:
This device is especially beneficial for sectors requiring rugged, reliable mobile solutions capable of performing under strenuous conditions.
Benefits & Compatibility:
- Increased Operational Efficiency: Boosts productivity with fast processing and reliable data access in remote locations.
- Durability in Extreme Conditions: Ensures consistent operation without failure, reducing downtime and maintenance costs.
- Ease of Integration: Compatible with various enterprise systems and software, facilitating seamless integration into existing workflows.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty covering defects and performance issues. NEOTECH provides an extensive FAQ section and expert support for operational inquiries and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Secure packaging to protect the device during transit.
- Weight: Optimally balanced for durability and ease of use.
- Dimensions: Compact enough for mobility yet robust enough to include essential features for field operations.
Shop Today & Receive Your Delivery Across the UAE:
Order the M3 Mobile US20 X from NEOTECH and benefit from our reliable delivery services across the UAE. Ensure your field teams are equipped with a device that can withstand the challenges of their work environments!
Best Price Guarantee:
NEOTECH offers the M3 Mobile US20 X at competitive prices, ensuring you get the best value for your investment in rugged technology.
After Sales Support:
Our commitment to customer satisfaction includes providing extensive after-sales support to help with setup, maintenance, and troubleshooting, ensuring your device continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage users of the M3 Mobile US20 X to share their experiences to help us continue to improve our products and services. Your feedback is crucial for our product development and customer service strategies.
Stock Availability:
Please check with NEOTECH to confirm the availability of the M3 Mobile US20 X before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more information about the M3 Mobile US20 X or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the M3 Mobile US20 X on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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