NEO Digital
CUSTOM TK180 METAL
CUSTOM TK180 METAL
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The CUSTOM TK180 Metal thermal printer combines rugged durability with precision printing, ideal for high-volume environments like public transport, entertainment venues, and industrial settings. Ensure reliable and efficient ticketing with advanced thermal technology." (255 Characters)
Overview
The CUSTOM TK180 Metal is engineered to offer exceptional performance and reliability in the most demanding settings. This printer is specifically designed with a metal casing to withstand physical impacts, vibrations, and more, making it perfect for industrial environments, transportation hubs, and anywhere robust machinery is paramount.
Product Description
Featuring a heavy-duty metal construction, the CUSTOM TK180 Metal thermal printer is built to last and resist the challenges of harsh environments. It delivers fast, high-quality prints with a focus on efficiency and durability. The printer supports a wide range of media types and sizes and offers multiple connectivity options, including USB, Ethernet, and optional Wi-Fi, facilitating seamless integration into various operational systems.
Key Features
Rugged Metal Casing: Enhances durability and stability in industrial and outdoor environments.
High-Speed Printing: Capable of printing speeds up to 200 mm/sec, reducing wait times and increasing throughput.
Versatile Media Handling: Accepts paper widths from 20 mm to 82.5 mm, accommodating a wide range of ticket and receipt types.
Advanced Connectivity: Includes USB, Ethernet, and optional Wi-Fi to meet diverse system requirements.
User-Friendly Operation: Simple setup and maintenance with easy paper loading and intuitive controls.
Product Quality and Performance
The CUSTOM TK180 Metal is designed for continuous operation in high-volume printing scenarios. Its thermal print head provides consistent, reliable outputs without the need for frequent maintenance or replacement. The robust metal casing not only protects the internal components but also ensures the printer's longevity and reliability.
Specifications
Printing Method: Direct Thermal
Resolution: 203 dpi
Print Speed: Up to 200 mm/sec
Connectivity: USB, Ethernet, optional Wi-Fi
Media Width: 20 mm to 82.5 mm
Purpose of Use
This printer is ideal for use in environments that require a tough, dependable printing solution, such as public transportation systems for ticketing, industrial facilities for tracking and logistics, and outdoor events for access control and sales.
How to Use
To get started with the CUSTOM TK180 Metal, connect it to your network or directly to a computer via its connectivity ports, load the thermal paper or tickets, configure the print settings through its user-friendly interface, and begin printing. Its rugged design and simple operation make it suitable for quick deployment and long-term use in challenging environments.
Supported Environments
The TK180 Metal is particularly effective in harsh settings where regular printers might fail. It’s built to perform reliably in dusty, humid, or outdoor areas where temperatures and conditions vary significantly.
Benefits & Compatibility
Enhanced Durability: The metal case provides superior protection against environmental factors and rough usage.
Operational Reliability: Maintains high-quality printing even under strenuous conditions.
Cost-Effective Maintenance: Designed for easy upkeep with minimal need for parts replacement.
Warranty and FAQs
Includes a comprehensive warranty that covers defects in materials and workmanship, with a supportive FAQ section available online to help troubleshoot common issues and maximize printer utility.
Packaging/Weight/Dimension
Package Contents: CUSTOM TK180 Metal printer, power adapter, USB cable, installation guide.
Weight: Solid and robust to ensure stability and durability.
Dimensions: Compact enough to fit into tight spaces without sacrificing performance.
Shop Today & Receive Your Delivery Fast!
Order your CUSTOM TK180 Metal today and take advantage of our quick delivery services, ready to support your high-demand printing needs without delay.
Best Price Guarantee
We offer the CUSTOM TK180 Metal at competitive prices, ensuring you receive excellent value for a durable, high-performance thermal printer.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational questions, helping you fully utilize the capabilities of your new printer.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the CUSTOM TK180 Metal to help us continue to refine our products and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the CUSTOM TK180 Metal. Products are typically ready for dispatch within 10-15 working days after order confirmation.
Get in Touch
For more information about the CUSTOM TK180 Metal Thermal Printer or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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