NEOTECH
TM-T82II-i
TM-T82II-i
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The TM-T82II-i Intelligent POS Printer is a sophisticated addition to any point-of-sale system, designed specifically for businesses in retail and hospitality that require high reliability and intelligent functionality. This model enhances the standard POS printing experience by integrating advanced connectivity options and support for mobile device and cloud interactions.
Key Features
- Smart Connectivity: Supports direct printing from mobile devices and cloud-based applications, facilitating modern POS setups.
- High-Speed Printing: Delivers receipts at speeds up to 200 mm/sec, minimizing customer wait times and enhancing service efficiency.
- Easy Integration: Seamlessly connects with existing POS systems via USB, Ethernet, or optional Wi-Fi.
- Compact Design: Its small footprint makes it ideal for environments where space is at a premium.
- Reliable Performance: Engineered for durability and continuous operation in busy settings.
Product Quality and Performance
The TM-T82II-i is designed for robust use, offering:
- Consistent Reliability: Proven track record in demanding retail and hospitality environments.
- Clear, Crisp Printing: Produces sharp text and graphics, ensuring high-quality receipts and tickets.
- Ease of Use: Simple for all staff members to operate, with minimal training required.
Specifications
- Dimensions: 140mm x 199mm x 146mm
- Print Speed: Up to 200 mm/sec
- Resolution: 203 dpi
- Connectivity Options: USB, Ethernet, optional Wi-Fi
- Paper Width: Supports up to 80mm
Purpose of Use
Ideal for:
- Retail Stores: Fast and reliable receipt printing at checkouts.
- Restaurants: Efficient order printing that improves kitchen and service staff coordination.
- Hospitality: Quick and easy guest check-in and billing processes.
How to Use
- Installation: Quick setup with versatile connectivity options.
- Operation: User-friendly interface for straightforward daily operations.
- Maintenance: Requires minimal maintenance, with easy-to-follow procedures for regular upkeep.
Supported OS/Applications/Industries
- Operating Systems: Compatible with iOS, Android, Windows, and Linux.
- Applications: Well-suited for a wide range of retail and hospitality applications.
- Industries: Retail, food service, and hospitality sectors benefit most from its capabilities.
Benefits & Compatibility
- Increased Transaction Speed: Helps businesses serve more customers with faster printing capabilities.
- Flexible Connectivity: Adapts easily to various digital environments with smart device and cloud printing.
- Compact and Efficient: Saves space while providing dependable performance.
Warranty and FAQs
- Warranty: Comes with a one-year standard warranty, with extended options available.
- FAQs: Comprehensive support materials are available online to help maximize the printer's functionality.
Delivery Services (UAE)
- Rapid and Secure Delivery: Ensures that your printer is delivered efficiently and ready for immediate use.
After Sales Support
- Dedicated Customer Support: Our team offers exceptional service to ensure your complete satisfaction with the TM-T82II-i.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.