NEO Digital
UniFi G4 PTZ Industrial
UniFi G4 PTZ Industrial
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore advanced security solutions with the UniFi G4 PTZ Industrial Camera, offering 4K resolution and 360-degree coverage for critical monitoring. Available now at NEOTECH.
Overview
The UniFi G4 PTZ Industrial Camera is a powerhouse surveillance tool, designed to provide comprehensive coverage with its advanced pan-tilt-zoom capabilities. Ideal for industrial settings, this camera delivers high-definition 4K video, allowing for detailed observation of large-scale environments.
Product Description
Engineered for durability and performance, the UniFi G4 PTZ Industrial Camera features a robust build that can withstand harsh conditions, making it suitable for both indoor and outdoor installations. It boasts powerful optical and digital zoom functions, enabling operators to capture fine details over extensive distances. With 360-degree pan and 180-degree tilt capabilities, no area is out of sight, ensuring complete area monitoring.
Key Features
- 4K Ultra HD Resolution: Captures sharp, detailed images with a resolution of 3840x2160 pixels.
- Powerful Zoom: Combines optical and digital zoom to view details from afar without losing clarity.
- Full Range of Motion: Offers 360-degree pan and 180-degree tilt to cover vast areas with a single device.
- Weatherproof Design: Rated for outdoor use with an IP66 weather-resistance rating.
- UniFi Protect Integration: Seamlessly integrates with the UniFi Protect system for easy access and management.
Product Quality and Performance
The G4 PTZ Industrial is constructed with high-grade materials, equipped to handle extreme weather and environmental conditions. Its motorized components are designed for reliability and smooth operation, ensuring long-term performance with minimal maintenance.
Specifications
- Resolution: 4K (3840x2160) at 24 FPS.
- Zoom: Up to 22x optical zoom and 3x digital zoom.
- Field of View: Adjustable from wide angles to focused details.
- Connectivity: Supports 802.3bt PoE++ for simplified installation.
- Housing: Durable, IP66-rated enclosure for dust and water resistance.
Purpose of Use
This camera is perfect for industrial complexes, large commercial areas, city surveillance, and any location requiring detailed, expansive monitoring. Its PTZ features make it ideal for monitoring dynamic environments such as manufacturing plants, logistics centers, and large outdoor venues.
How to Use
Install the camera at a strategic high point to maximize coverage. Connect it to a power source and network via a PoE++ switch. Configure and control the camera through the UniFi Protect interface, which allows for live viewing, recording settings, and detailed zoom control.
Supported Industries
- Manufacturing: Monitors assembly lines and machinery for operational safety.
- Transportation: Oversees airports, train stations, and parking lots for security and traffic management.
- Public Safety: Assists in city and public area surveillance to enhance safety and law enforcement efficiency.
Benefits & Compatibility
- Extensive Coverage: Reduces the number of cameras needed by covering more area with PTZ functions.
- High-Resolution Monitoring: Ensures clear identification of individuals and objects even at significant distances.
- Integrated System Management: Part of the UniFi ecosystem, allowing for centralized management of security devices.
- Robust Construction: Reliable operation in diverse environments, from freezing temperatures to hot climates.
Warranty and FAQs
Includes a comprehensive manufacturer's warranty covering defects and performance issues, complemented by an extensive online FAQ section for quick troubleshooting assistance.
Packaging/Weight/Dimension
The package includes the UniFi G4 PTZ Industrial Camera, mounting hardware, installation manual, and necessary power adapters. Packaging is designed to protect the product during shipping and ensure a straightforward installation process.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi G4 PTZ Industrial Camera from NEOTECH and benefit from our reliable delivery services, ensuring quick and effective enhancement of your surveillance capabilities.
Best Price Guarantee
NEOTECH offers the UniFi G4 PTZ Industrial Camera at competitive prices, ensuring you get the best deal for advanced surveillance technology.
After Sales Support
Our dedicated support team is available to assist with any installation or operational queries, helping you to fully utilize the capabilities of your new camera.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G4 PTZ Industrial Camera to help others make informed decisions and assist us in continually improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi G4 PTZ Industrial Camera. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G4 PTZ Industrial Camera, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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