NEO Digital
UniFi PoE Smart Chime
UniFi PoE Smart Chime
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the UniFi PoE Smart Chime, offering seamless integration with UniFi doorbells for reliable and convenient alerts. Perfect for both home and office setups. Get yours today at NEOTECH.
Overview
The UniFi PoE Smart Chime is a cutting-edge device designed to enhance the functionality of UniFi doorbell systems by providing audible alerts throughout your property. This device is an excellent solution for homes and offices, ensuring that doorbell notifications are never missed, even in large spaces or noisy environments.
Product Description
The UniFi PoE Smart Chime connects directly to your UniFi network via Power over Ethernet (PoE), facilitating simple installation and reliable operation. It can be paired with any UniFi doorbell, enhancing your doorbell's reach and ensuring that you hear the chime in any designated area of your home or office. The Smart Chime also features customizable tone settings, volume control, and the ability to link multiple chimes for larger spaces.
Key Features
- PoE Enabled: Simplifies installation by using a single network cable for both power and data.
- Customizable Chime Tones: Choose from a variety of chime tones to suit your preference.
- Expandable: Ability to connect multiple chimes to cover larger areas.
- UniFi Integration: Seamlessly integrates with UniFi Protect systems for enhanced security and control.
- Compact Design: Sleek and modern, it fits unobtrusively into any interior design.
Product Quality and Performance
Constructed with high-quality materials, the UniFi PoE Smart Chime is designed for durability and long-term use. It offers consistent performance, ensuring that every ring is heard clearly and promptly, making it a reliable addition to your UniFi Protect system.
Specifications
- Connectivity: Power over Ethernet (802.3af)
- Compatibility: Works with all UniFi doorbell models
- Audio: High-quality speaker for clear audio output
- Management: Managed via UniFi Protect application
- Dimensions: Compact and discreet, easy to place anywhere
Purpose of Use
Ideal for:
- Residential Homes: Ensure that doorbell rings are audible in all parts of the home, including basements and backyards.
- Offices: Notify staff of visitors even in remote parts of an office building.
- Large Facilities: Extend doorbell notifications to multiple areas where the initial chime might not be heard.
How to Use
- Installation: Connect the Smart Chime to a PoE switch using a standard Ethernet cable.
- Configuration: Pair the chime with your UniFi doorbell through the UniFi Protect application.
- Customization: Select your preferred chime tones and adjust the volume as needed.
- Placement: Install the device in a central location or in multiple areas to ensure coverage.
Supported Industries
This device is suitable for the residential, commercial, and industrial sectors, particularly in environments where enhanced notification systems are essential.
Benefits & Compatibility
- Enhanced Notification: Never miss a visitor with loud and clear chimes.
- Easy Setup and Use: PoE provides a simple, clutter-free installation.
- Fully Integrated System: Part of the UniFi ecosystem for streamlined management and compatibility.
- Flexible Placement: Its compact size allows placement anywhere without being obtrusive.
Warranty and FAQs
Includes a standard manufacturer's warranty covering defects in materials and workmanship, supported by an extensive FAQ section on the NEOTECH website for troubleshooting.
Packaging/Weight/Dimension
The package includes the UniFi PoE Smart Chime, an Ethernet cable, mounting hardware, and a quick start guide.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the UniFi PoE Smart Chime from NEOTECH and enjoy enhanced doorbell functionality with quick and reliable delivery services.
Best Price Guarantee
NEOTECH offers the UniFi PoE Smart Chime at competitive prices, ensuring you receive the best deal for enhancing your home or office doorbell system.
After Sales Support
Our dedicated support team is available to assist with any installation or configuration questions, helping you to fully utilize the capabilities of your new smart chime.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi PoE Smart Chime to help others make informed decisions and to assist us in continuously improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi PoE Smart Chime. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi PoE Smart Chime, contact our customer support team. We are committed to providing personalized assistance tailored to your security and communication needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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