NEO Digital
UniFi Gateway Lite UXG-Lite
UniFi Gateway Lite UXG-Lite
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your network management with the UniFi Gateway Lite UXG-Lite, offering robust security features in a compact design. Perfect for small businesses. Shop now at NEOTECH.
Overview
The UniFi Gateway Lite (UXG-Lite) is a compact yet powerful network gateway designed for small to medium-sized businesses seeking effective security and network management capabilities. This device offers a streamlined approach to network configuration, enhancing both performance and security without the complexity of traditional enterprise systems.
Product Description
The UXG-Lite features dual WAN ports for failover and load-balancing, ensuring reliable internet connectivity crucial for business operations. It supports advanced firewall policies and VPN configurations to protect internal networks from external threats. With its high throughput and easy integration with the UniFi ecosystem, the UXG-Lite is an ideal solution for businesses looking to upgrade their network infrastructure with minimal disruption.
Key Features
- Dual WAN Capability: Ensures continuous internet connectivity with support for failover and load-balancing.
- Advanced Security: Includes a robust firewall and supports multiple VPN protocols to secure network data.
- High Throughput: Supports up to 1 Gbps throughput to handle high volumes of traffic efficiently.
- Compact Design: Space-saving form factor that is easy to integrate into any office environment.
- UniFi Network Integration: Seamlessly manages through the UniFi Network Controller for a unified management experience.
Product Quality and Performance
The UniFi Gateway Lite is built with high-quality components designed to offer reliable performance in a range of business environments. Its hardware is optimized to handle the demands of both day-to-day traffic and more intensive data management tasks without sacrificing speed or security.
Specifications
- Throughput: Up to 1 Gbps.
- Interfaces: 2 WAN ports, 1 LAN port.
- Management: Managed through the UniFi Network Controller software.
- Dimensions: Compact and lightweight, ideal for desktop use or small IT cabinets.
- Power Supply: Low power consumption with efficient performance.
Purpose of Use
The UXG-Lite is designed for small to medium businesses needing a straightforward, efficient way to manage and secure their networks. It is particularly suitable for:
- Retail Stores: Managing secure transactions and customer data.
- Small Offices: Enhancing internet reliability and protecting sensitive business information.
- Remote Locations: Providing robust connectivity options with easy remote management.
How to Use
To deploy the UniFi Gateway Lite:
- Connect the device to your internet modem or primary router.
- Link the LAN port to your internal network switch.
- Power the device and configure it via the UniFi Network Controller, which allows for detailed policy and network performance settings.
Supported Industries
The UXG-Lite is a versatile device that can be utilized across various sectors, including retail, hospitality, small office/home office environments, and educational facilities, where reliable network management and security are key.
Benefits & Compatibility
- Reliable Internet Connectivity: Dual WAN options enhance connection reliability, essential for businesses dependent on cloud services.
- Enhanced Network Security: Robust firewall and VPN features protect against external threats and safeguard data.
- Ease of Management: Integrates with existing UniFi devices for seamless network management from a single interface.
- Energy Efficient: Designed to operate with minimal power consumption, reducing operational costs.
Warranty and FAQs
Comes with a standard warranty covering manufacturing defects and performance issues, supported by an extensive FAQ section for troubleshooting.
Packaging/Weight/Dimension
Includes the UniFi Gateway Lite, power adapter, and quick-start installation guide. The packaging is designed to ensure the product's integrity during shipping.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi Gateway Lite from NEOTECH and enjoy efficient, reliable network management delivered directly to your business.
Best Price Guarantee
NEOTECH provides the UniFi Gateway Lite at competitive prices, ensuring excellent value for your investment in network security and management.
After Sales Support
Our dedicated support team is ready to assist with any setup or operational queries, helping you get the most from your network management system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Gateway Lite to help others make informed decisions and to assist us in our commitment to continuous improvement.
Stock Availability
Please contact us directly to verify the availability of the UniFi Gateway Lite. We strive to maintain accurate stock levels to promptly meet your business needs.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi Gateway Lite, contact our support team. We are committed to providing personalized assistance tailored to your specific networking requirements.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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