NEO Digital
DELL ALIENWARE AURORA R8 Desktop - 9th Gen i7-9700K
DELL ALIENWARE AURORA R8 Desktop - 9th Gen i7-9700K
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master the gaming realm with the DELL Alienware Aurora R8, powered by a 9th Gen Intel i7-9700K processor. Experience elite performance and innovative cooling at NEOTECH.
Overview
The DELL Alienware Aurora R8 stands as a powerhouse in the gaming desktop category, equipped with the 9th Gen Intel Core i7-9700K processor. This desktop is tailored for high-end gaming, offering robust performance and a sleek design that complements any gamer's setup.
Product Description
The Alienware Aurora R8 is designed for gamers who need high computational power and reliable performance. Featuring the Intel Core i7-9700K, this desktop handles intense gaming sessions and demanding applications with ease. It comes with advanced cooling technology to maintain optimal performance and stability. The R8 is also customizable with various graphics card options, including NVIDIA GeForce and AMD Radeon, to deliver stunning visual fidelity in the latest games.
Key Features
- Processor: 9th Gen Intel Core i7-9700K, 8 cores, capable of reaching up to 4.9 GHz with Turbo Boost.
- Graphics: Multiple GPU options from NVIDIA and AMD for high-resolution gaming and VR experiences.
- Memory: Configurable with high-speed DDR4 memory, supporting up to 64GB for superior multitasking.
- Storage: Offers a range of SSD and HDD options for quick boot times and ample storage space.
- Cooling System: Features a sophisticated cooling system that keeps the system running smoothly under load.
- Chassis: Iconic Alienware design with customizable LED lighting for a personalized aesthetic.
Product Quality and Performance
Constructed with premium materials, the Aurora R8 is built to last and engineered to perform. Its innovative cooling design ensures that the system operates efficiently, even during extended gaming sessions.
Specifications
- CPU: Intel Core i7-9700K (8-core, up to 4.9GHz Turbo Boost)
- GPU: Options include NVIDIA GeForce RTX series or AMD Radeon series
- RAM: Up to 64GB DDR4
- Storage: Customizable SSDs and HDDs based on user preference
- Operating System: Windows 10 Home or Pro
- Networking: Gigabit Ethernet, optional Wi-Fi and Bluetooth capabilities
- Power Supply: Sufficient wattage to support all internal components and peripherals
- Dimensions: Compact enough to fit most gaming setups comfortably
Purpose of Use
- High-Performance Gaming: Designed to run the latest AAA games at high settings.
- Virtual Reality Ready: Capable of supporting VR hardware for an immersive gaming experience.
- Content Creation: Powerful enough to handle video editing, live streaming, and other creative tasks.
How to Use
- Connect the Aurora R8 to your preferred display, keyboard, and mouse.
- Power up the system and complete the initial Windows setup.
- Install your favorite games and software.
- Adjust the RGB lighting and system settings using the Alienware Command Center to enhance your gaming experience.
Supported Applications
- Suitable for all modern gaming titles, extensive software suites for content creation, and general productivity tasks.
Benefits & Compatibility
The Alienware Aurora R8 offers top-tier performance and is compatible with a wide array of gaming peripherals, monitors, and VR systems, ensuring a comprehensive and immersive gaming experience.
Warranty and FAQs
NEOTECH provides a full warranty and support for the Alienware Aurora R8, covering any defects or issues. For detailed warranty information and FAQs, please contact NEOTECH’s customer service.
Packaging/Weight/Dimension
Packaged securely to protect during shipping, includes all necessary cables and a quick-start guide to ensure easy setup. Dimensions and weight are provided to assist with space planning.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the DELL Alienware Aurora R8 from NEOTECH and benefit from fast, reliable delivery throughout the UAE. Elevate your gaming to new heights with this powerful desktop.
Best Price Guarantee
NEOTECH ensures competitive pricing for the Alienware Aurora R8, backed by our best price guarantee, providing you with the best deal available.
After Sales Support
Our dedicated support team at NEOTECH is ready to assist with any setup or performance issues, helping you to fully utilize the capabilities of your new gaming desktop.
Request for Customer Reviews and Testimonials
We value feedback on the Alienware Aurora R8 and encourage our customers to share their gaming experiences to help others make informed decisions and to aid in our service improvement.
Stock Availability
Please check with NEOTECH for the current stock levels of the Alienware Aurora R8 to ensure timely delivery for your order.
Get in Touch
For more information about the Alienware Aurora R8 or other inquiries, please contact NEOTECH. Our team is eager to assist you in finding the perfect gaming solution for your needs.
Disclaimer
All information regarding the Alienware Aurora R8 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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