NEO Digital
Star SP500 / SP512 Ribbon
Star SP500 / SP512 Ribbon
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure top performance from your Star SP500 or SP512 printer with our high-quality ribbons. Perfect for sharp and durable prints in any business environment. Shop now!
Overview:
Designed specifically for the Star SP500 and SP512 series printers, this ribbon delivers excellent print quality and durability, ideal for businesses that require consistent and reliable printing solutions.
Product Description:
The Star SP500 / SP512 Printer Ribbon is engineered to provide outstanding print clarity and long-lasting use, making it perfect for high-demand settings such as restaurants, retail stores, and service industries. With this ribbon, you can expect smooth operation and superior performance, ensuring every print is precise and clear.
Key Features:
- Superior Print Quality: Produces crisp and clear prints that maintain professionalism in your business documents and receipts.
- High Durability: Resistant to smudging and fading, even in high-temperature environments.
- Optimal Compatibility: Specially designed for seamless use with Star SP500 and SP512 printers.
Product Quality and Performance:
These ribbons are manufactured to strict specifications to ensure they perform optimally under various conditions. Renowned for their reliability, these ribbons help maintain the efficiency and productivity of your business operations by minimizing printer downtime.
Specifications:
- Type: Impact Printer Ribbon
- Compatibility: Exclusively for Star SP500 and SP512 series printers.
- Color: Black
- Yield: Capable of printing up to 1.5 million characters per ribbon.
Purpose of Use:
This ribbon is essential for businesses that rely on the Star SP500 or SP512 for printing detailed receipts, orders, and other business documents. Its robust design ensures it can handle the rigorous demands of busy environments.
How to Use:
To install or replace the ribbon, open the printer cover, remove the existing ribbon, and carefully align the new ribbon in the cartridge. Ensure it is seated properly and the movement is smooth to avoid any printing issues.
Supported OS/Application/Industries:
Ideal for any industry using the Star SP500 or SP512, including hospitality, retail, and healthcare sectors, where reliable printing is crucial for operations.
Benefits & Compatibility:
- Reliable Performance: Ensures consistent print quality, crucial for maintaining customer satisfaction and record accuracy.
- Economical: Offers a high yield, reducing the frequency of ribbon replacement and lowering operating costs.
- Easy to Install: Designed for quick changes, which helps reduce downtime and maintain workflow efficiency.
Warranty and FAQs:
Comes with a standard warranty that covers defects in material and workmanship. For additional support or to address specific concerns, please refer to our FAQ section or contact our customer support directly.
Packaging/Weight/Dimension:
- Packaging: Sold in multi-packs containing 6 ribbons each.
- Weight: Approximately 150 grams per pack.
- Dimensions: Specifically tailored to fit the Star SP500 and SP512 printer models.
Shop Today & Receive Your Delivery Across the UAE!
Order your Star SP500 / SP512 Printer Ribbons today to benefit from our efficient and reliable delivery services across the UAE, ensuring your business is always stocked and ready.
Best Price Guarantee:
We are committed to providing the best prices for the Star SP500 / SP512 Printer Ribbons. If you find a lower price elsewhere, we'll match it, ensuring you receive the best value for your purchase.
After Sales Support:
Our dedicated support team is here to assist you with any issues or questions you may have about the Star SP500 / SP512 ribbons, guaranteeing satisfaction with every purchase.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Star SP500 / SP512 Printer Ribbon to help us continue to improve and offer the best products.
Stock Availability:
Please contact us to confirm the availability of the Star SP500 / SP512 Printer Ribbons before placing your order. We aim to keep our stock levels accurate and up-to-date to meet your needs.
Get in Touch:
For more information or specific inquiries about our products, please don’t hesitate to contact our expert team. We're here to provide the support and solutions you need for your printing requirements.
Disclaimer:
All information provided is for reference purposes only and may change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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