NEO Digital
TVS Electronics MLP 370 Mobile Printer
TVS Electronics MLP 370 Mobile Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate on-the-go productivity with the TVS MLP 370 Mobile Printer. Perfect for printing receipts, labels, and invoices in field services, logistics, and retail.
Overview:
The TVS Electronics MLP 370 Mobile Printer is a robust, portable printing solution designed for dynamic business environments such as field services, logistics, and retail operations. This device enables high-quality printing of receipts, labels, and invoices directly from mobile devices, facilitating seamless transactions and operations.
Product Description:
The MLP 370 incorporates advanced thermal printing technology, offering clear and fast outputs crucial for on-the-move productivity. It is equipped with Bluetooth and Wi-Fi connectivity, making it easily pairable with various handheld devices. Its lightweight design and long-lasting battery make it an ideal choice for professionals who require a reliable printing solution anywhere, anytime.
Key Features:
Versatile Printing Capabilities: Supports a wide range of media types, including receipt, label, and invoice printing.
Wireless Connectivity: Features Bluetooth and Wi-Fi for easy integration with smartphones, tablets, and laptops.
Compact and Durable: Designed to withstand the rigors of mobile use with a rugged casing that protects against drops and environmental elements.
Long Battery Life: Equipped with a powerful battery to support continuous printing without frequent recharges.
High Print Speed: Delivers efficient printing to enhance workflow and reduce waiting times.
Product Quality and Performance:
The MLP 370 is built for endurance and reliability, ensuring continuous operation even in challenging conditions. Its thermal print technology not only guarantees low maintenance and operation costs but also provides consistent high-quality prints.
Specifications:
Print Method: Direct Thermal
Connectivity: Bluetooth, Wi-Fi
Battery: High-capacity rechargeable battery
Print Speed: Fast output to keep up with demanding business needs
Media Compatibility: Flexible to accommodate different types of print media
Dimensions: Portable and lightweight for easy transport and use in the field
Purpose of Use:
Ideal for professionals in logistics who need to print shipping labels on-site, field technicians who require immediate invoice printing, or retail employees conducting sales outside traditional settings. The MLP 370 enhances efficiency by allowing instant documentation, reducing errors, and improving customer service.
How to Use:
To start using the MLP 370, charge the device, pair it with a mobile or computing device via Bluetooth or Wi-Fi, load the appropriate media, and begin printing through your chosen application. The device is designed for straightforward operation, allowing users to print with minimal setup.
Supported OS/Application/Industries:
This mobile printer is compatible with operating systems like iOS, Android, and Windows, making it versatile for use across various industries including retail, healthcare, logistics, and field services.
Benefits & Compatibility:
The MLP 370 offers businesses the flexibility to print on-demand in any location, enhancing operational efficiency and customer satisfaction. Its compatibility with multiple operating systems and ability to handle various media types make it a highly adaptable tool for many professional settings.
Warranty and FAQs:
Comes with a standard one-year warranty that covers hardware malfunctions and defects. Our comprehensive FAQ section provides insights and solutions to common issues, with additional support available from customer service.
Packaging/Weight/Dimension:
Includes the printer, battery, charging cable, and a user manual, all packaged securely to ensure it arrives in excellent condition and ready for immediate deployment.
Shop Today & Receive Your Delivery:
Order the TVS MLP 370 Mobile Printer today to boost your mobile printing capabilities. Take advantage of our reliable delivery services and start enhancing your business processes.
Best Price Guarantee:
We offer competitive pricing on the TVS MLP 370. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your investment.
After Sales Support:
Our dedicated support team is ready to assist with any setup or operational challenges, helping you maximize the utility of your new mobile printer.
Request for Customer Reviews and Testimonials:
We encourage users of the TVS MLP 370 to share their experiences. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the TVS MLP 370 before placing your order. We strive to maintain sufficient stock to meet customer demands efficiently.
Get in Touch:
For more information about the TVS MLP 370 or for additional support, contact our customer service team. We're committed to ensuring your satisfaction with every purchase.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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