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NEO Digital

TVS Electronics RP 3200 Lite Thermal Receipt Printer

TVS Electronics RP 3200 Lite Thermal Receipt Printer

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Efficiently manage your retail and hospitality needs with the TVS RP 3200 Lite Thermal Receipt Printer. Compact, reliable, and designed for quick service.


Overview:

The TVS Electronics RP 3200 Lite Thermal Receipt Printer is engineered for businesses that need a compact, efficient solution for fast receipt printing. Ideal for small retail outlets, cafes, and restaurants, this printer delivers performance and reliability in a sleek package.

Product Description:

The RP 3200 Lite is a lightweight and user-friendly thermal receipt printer that offers quick and quiet printing solutions for any point-of-sale system. It features easy paper loading, a durable build, and versatile connectivity options including USB and serial ports to fit seamlessly into various business environments.

Key Features:

  • High-Speed Printing: Outputs receipts at speeds up to 150 mm/sec, reducing customer wait times and enhancing service efficiency.
  • Thermal Printing Technology: Ensures sharp, clear prints with low maintenance costs, as there are no ink or toner cartridges to replace.
  • Drop-in Paper Loading: Makes replacing paper rolls quick and easy, minimizing downtime.
  • Compact Design: Perfect for places with limited counter space.
  • Dual Connectivity: Includes both USB and serial connections to accommodate different POS setups.

Product Quality and Performance:

Built for daily use, the RP 3200 Lite can withstand the busy demands of a commercial setting. Its thermal print technology not only delivers fast and high-quality receipts but also operates quietly, making it suitable for any environment where noise is a concern.

Specifications:

  • Print Method: Direct Thermal
  • Print Speed: Up to 150 mm/sec
  • Resolution: 203 dpi, providing clear text and graphics
  • Connectivity: USB and Serial for easy integration
  • Paper Width: Supports up to 80 mm paper width
  • Dimensions: Designed to be compact and space-efficient

Purpose of Use:

The RP 3200 Lite is ideal for small to medium-sized businesses in retail and hospitality that require reliable, quick printing to keep transactions flowing smoothly. It's especially suitable for locations where space and noise levels are a consideration.

How to Use:

Setup is straightforward: connect the printer to your POS system using the USB or serial ports, load the thermal paper roll, and configure the printer settings from your system. It’s ready to print receipts with just a few simple steps.

Supported OS/Application/Industries:

This printer is compatible with major operating systems including Windows and Linux, making it a versatile choice for various applications such as retail sales, food service, and other customer-facing businesses.

Benefits & Compatibility:

The RP 3200 Lite enhances transaction efficiency with its fast print speed and reliability. It’s a cost-effective choice due to its energy efficiency and minimal maintenance requirements.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty that covers hardware malfunctions and defects. Extensive FAQs and technical support are available to help with any setup or operational questions.

Packaging/Weight/Dimension:

The printer is securely packaged to ensure it arrives in perfect condition, ready for immediate use. Package contents typically include the printer, a power adapter, a USB cable, and a user manual.

Shop Today & Receive Your Delivery:

Order the TVS RP 3200 Lite Thermal Receipt Printer today to improve your business operations with fast, reliable receipt printing. Benefit from our efficient delivery services.

Best Price Guarantee:

We offer competitive pricing on the TVS RP 3200 Lite. Find a lower price elsewhere? We'll match it to ensure you get the best value for your investment.

After Sales Support:

Our dedicated support team is available to assist with any setup or operational challenges, ensuring you can fully leverage the capabilities of your new printer.

Request for Customer Reviews and Testimonials:

We encourage users of the TVS RP 3200 Lite to share their experiences. Your feedback helps us improve our products and services and assists other customers in making informed decisions.

Stock Availability:

Please contact us to confirm the availability of the TVS RP 3200 Lite before placing your order. We strive to maintain sufficient stock to meet customer demands promptly.

Get in Touch:

For more information about the TVS RP 3200 Lite or for additional support, contact our customer service team. We're committed to ensuring your satisfaction with every purchase.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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