NEO Digital
Symbol DS2278-SR Handheld Barcode Scanner
Symbol DS2278-SR Handheld Barcode Scanner
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your scanning capabilities with the Symbol DS2278-SR Handheld Barcode Scanner, designed for robust performance in retail and beyond.
Overview
The Symbol DS2278-SR Handheld Barcode Scanner is a compact, wireless scanner optimized for both retail and industrial environments, offering the flexibility and performance needed to handle a wide range of barcode scanning applications. This device is well-suited for point-of-sale, inventory management, and asset tracking.
Product Description
The DS2278-SR provides a powerful scanning solution that captures all common 1D and 2D barcodes with ease, even from mobile screens, making it perfect for modern retail environments where digital coupons and loyalty cards are common. With Bluetooth connectivity, it offers cordless freedom to move around the sales floor or warehouse without the constraint of wires. Its intuitive design and robust construction are tailored to reduce user fatigue and withstand daily operational knocks and drops.
Key Features
- Bluetooth Wireless Technology: Enables secure and fast barcode scanning away from the base station, enhancing mobility.
- Wide Range Barcode Compatibility: Efficiently reads all common 1D and 2D barcodes, including those displayed on mobile devices.
- Durable Design: Engineered to survive multiple drops onto concrete, ensuring reliability in tough environments.
- Long Battery Life: Provides up to 14 hours of scanning from a single charge, supporting shifts without interruption.
- Fast and Reliable Decoding: Delivers quick and accurate barcode capture to speed up transactions and streamline operations.
- Easy Integration: Compatible with existing POS systems and software through Bluetooth or USB connections.
Performance, Quality, Durability, and Reliability
The DS2278-SR is built for continuous use, with a design that withstands up to 5-foot drops and features a water-resistant housing. Its scanning performance is optimized for fast-paced environments, making it an invaluable tool for businesses that require quick, reliable data capture to maintain productivity and customer satisfaction.
Specifications
- Scanning Technology: Area imager for 1D and 2D barcode reading
- Connectivity: Bluetooth low energy provides up to 30 feet (10 meters) of range from the host
- Battery: Rechargeable 2400 mAh Li-ion battery
- Drop Resistance: Withstands multiple drops from 5 feet (1.5 meters) to concrete
- Environmental Sealing: Rated for dust and water resistance
- Dimensions: Compact and ergonomic for easy handling
Purpose of Use
The Symbol DS2278-SR is perfect for retail stores, quick-service restaurants, and warehouses, facilitating a quick checkout process, efficient inventory management, and effective asset tracking.
How to Use
To begin using the DS2278-SR, pair it with your host device via Bluetooth, or connect using the USB cable provided. Charge the scanner using the charging base or directly through the USB cable. Once charged and connected, simply aim the scanner at the barcode and press the trigger for immediate decoding and data capture.
Supported Industries
This scanner is particularly effective in retail, hospitality, and light industrial settings. It is also suitable for healthcare settings where tracking and patient data verification are critical.
Benefits & Compatibility
- Enhanced Productivity: Wireless operation allows staff to scan items quickly and efficiently without the restrictions of cables.
- Versatility: Reads barcodes from various surfaces, including electronic screens, enhancing service in retail and hospitality.
- Ease of Use: Minimal setup required; works out of the box with most systems, supporting a wide range of applications and environments.
Warranty and Support
Includes a manufacturer’s warranty covering defects in materials and workmanship, ensuring peace of mind. Comprehensive support services are available to assist with installation, troubleshooting, and maintenance.
Purchase Options
Available through authorized resellers and major technology suppliers. Ensure to purchase from reputable sources to receive full support and warranty services.
Request for Customer Reviews and Testimonials
We encourage users of the Symbol DS2278-SR to share their experiences, as real-world feedback helps others make informed decisions and highlights the practical benefits of the scanner.
Get in Touch
For more information on the Symbol DS2278-SR Handheld Barcode Scanner or for assistance with any technical issues, please contact our customer service team. Our experts are ready to help you maximize the benefits of your scanning solutions.
Disclaimer
Product specifications and descriptions may change without notice. Verify all details with the official distributor or retailer before making a purchase to ensure that the product meets your specific needs
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.