NEO Digital
DELL ALIENWARE M15 Laptop - 8th Gen i7-8750H, 16GB, 512GB SSD, NVIDIA GTX 1060 6GB, 15.6" FHD
DELL ALIENWARE M15 Laptop - 8th Gen i7-8750H, 16GB, 512GB SSD, NVIDIA GTX 1060 6GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock advanced gaming with the Alienware M15, featuring an 8th Gen Intel i7-8750H, 16GB RAM, 512GB SSD, and NVIDIA GTX 1060 6GB graphics. Dive into full HD gaming with this sleek 15.6-inch powerhouse.
Overview
The DELL ALIENWARE M15 Laptop is a high-performance gaming system designed for gamers who need mobility without compromising power. It features an 8th Gen Intel Core i7-8750H processor, 16GB of RAM, a 512GB SSD for quick loading times, and an NVIDIA GTX 1060 6GB graphics card for superior gaming performance on its 15.6-inch Full HD display.
Product Description
The Alienware M15 blends cutting-edge performance with a thin and lightweight design. Powered by the Intel Core i7-8750H and equipped with the NVIDIA GTX 1060, it delivers excellent frame rates for a wide range of games. The 512GB SSD ensures fast boot and load times, while the 16GB of memory allows for efficient multitasking. This laptop is built with premium materials for durability and sports a distinctive aesthetic that stands out in any setting.
Key Features
- Processor: Intel Core i7-8750H, six cores for high-end gaming and multitasking.
- Memory: 16GB DDR4, facilitating smooth gameplay and efficient performance.
- Storage: 512GB SSD, offering ample space and quick access to data.
- Graphics: NVIDIA GeForce GTX 1060 6GB, capable of running most games at high settings.
- Display: 15.6-inch FHD (1920x1080), delivering sharp visuals with vibrant colors.
- Design: Slim, lightweight for a gaming laptop, making it easy to carry.
- Cooling System: Advanced thermal technology to maintain optimal performance under load.
Product Quality and Performance
The M15 is crafted to meet the demands of serious gamers, featuring robust construction and advanced cooling systems to handle extended gaming sessions. The combination of powerful internals and a high-quality display ensures a premium gaming experience.
Specifications
- CPU: Intel Core i7-8750H (2.2 GHz base, up to 4.1 GHz with Turbo Boost)
- RAM: 16GB DDR4
- Storage: 512GB SSD
- Graphics: NVIDIA GeForce GTX 1060 6GB
- Display: 15.6-inch FHD (1920x1080) anti-glare
- Connectivity: Wi-Fi, Bluetooth, multiple USB ports, HDMI, Mini DisplayPort
- Operating System: Windows 10 Home
Purpose of Use
- Gaming: Built for gaming with high settings on most modern titles.
- Content Creation: Suitable for video editing, graphic design, and other creative applications.
- General Use: Ideal for everyday tasks and entertainment, from streaming to web browsing.
How to Use
- Setup: Power on and follow on-screen instructions to set up Windows.
- Optimization: Adjust graphics settings via NVIDIA Control Panel to optimize for gaming.
- Maintenance: Regular updates and cleanings will keep the laptop running optimally.
Supported Applications
Well-suited for gaming applications, Adobe Creative Suite, and other resource-intensive programs, offering broad utility beyond just gaming.
Benefits & Compatibility
Combines portability with power, offering gamers a flexible solution for gaming at home or on the go. Compatible with VR platforms and supports an array of peripherals through its comprehensive port selection.
Warranty and FAQs
Comes with a one-year Dell warranty, covering support and service for defects or technical issues.
Packaging/Weight/Dimension
Ships in secure packaging to protect during transit. Its dimensions and weight are balanced for mobility, ideal for gamers who travel frequently.
Shop Today & Receive Your Delivery!
Purchase the Alienware M15 now to start enjoying high-level gaming performance wherever you go. Fast shipping and customer support guaranteed.
Best Price Guarantee
We offer competitive pricing and will match lower prices found for the same model elsewhere.
After Sales Support
Our dedicated support team is here to help with any questions or issues, providing a seamless customer experience.
Request for Customer Reviews and Testimonials
Please share your experiences with the M15 to help others make informed decisions.
Stock Availability
Check with us for the latest availability on this model, as stock can fluctuate based on demand.
Get in Touch
For more detailed information or specific queries about the Alienware M15, contact our expert customer service team for personalized support.
Disclaimer
Specifications and availability are subject to change without notice. Always confirm product details before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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