NEO Digital
LENOVO IDEACENTRE 5 Desktop - 12th Gen i5-12400, 8GB, 1TB HDD
LENOVO IDEACENTRE 5 Desktop - 12th Gen i5-12400, 8GB, 1TB HDD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock efficient computing with the Lenovo IdeaCentre 5, featuring a 12th Gen Intel i5-12400, 8GB RAM, and a massive 1TB HDD for all your storage needs. Ideal for home and office use.
Overview
The Lenovo IdeaCentre 5 Desktop is engineered for those who demand reliability and performance. Powered by a 12th Generation Intel Core i5-12400 processor and equipped with 8GB of RAM, this desktop provides excellent multitasking capabilities. The 1TB HDD offers ample storage for all your documents, media, and applications, making it a perfect fit for both home and office environments.
Product Description
This desktop caters to a range of needs from business computing to entertainment. The 12th Gen Intel Core i5 processor ensures efficient performance for daily tasks like office work, web browsing, and media consumption. The 8GB of RAM allows for smooth multitasking, while the 1TB hard drive ensures you have plenty of space to store your files, photos, and programs.
Key Features
- Processor: 12th Gen Intel Core i5-12400 for powerful processing capabilities.
- Memory: 8GB RAM supports effective multitasking.
- Storage: 1TB HDD provides extensive storage for your data and quick access to your files.
- Compact Design: Sleek and modern, designed to fit perfectly into any workspace without taking up too much space.
- Expandability: Multiple USB ports and expansion slots for future upgrades.
Product Quality and Performance
The IdeaCentre 5 Desktop is built to Lenovo's high standards, which means it's durable for long-term use. It's equipped to handle a variety of tasks from basic computing to more intensive applications like photo editing.
Specifications
- CPU: 12th Gen Intel Core i5-12400
- RAM: 8GB DDR4
- Storage: 1TB HDD
- Graphics: Integrated Intel UHD Graphics 730
- Operating System: Windows 11 Home
- Ports: USB-C, USB 3.1, HDMI, Ethernet, audio jacks
Purpose of Use
- Home Use: Excellent for everyday computing tasks, online schooling, and entertainment streaming.
- Office Use: Robust enough for business applications, data processing, and virtual meetings.
- Student Use: Great for research, writing, and educational software.
How to Use
- Setup: Easy setup with pre-installed Windows 11 Home, ready to go out of the box.
- Daily Operations: Use for web browsing, document creation, and multimedia tasks.
- Maintenance: Regular updates and antivirus scans to maintain performance and security.
Supported Applications
Compatible with all major productivity software, including Microsoft Office, Adobe Creative Cloud apps, and more, thanks to its powerful CPU and ample RAM.
Benefits & Compatibility
The IdeaCentre 5’s compact design saves space while providing enough power for your computing needs, making it a versatile choice for various applications.
Warranty and FAQs
Comes with a standard Lenovo warranty, ensuring reliability and support for troubleshooting any issues.
Packaging/Weight/Dimension
Ships in compact, environmentally friendly packaging designed to protect the unit during transit and reduce waste.
Shop Today & Receive Your Delivery!
Order now to take advantage of special pricing and fast shipping. Secure your Lenovo IdeaCentre 5 today!
Best Price Guarantee
Competitive pricing assured. Find a lower price elsewhere? We'll match it.
After Sales Support
Our dedicated support team provides comprehensive assistance to ensure your satisfaction with the Lenovo IdeaCentre 5.
Request for Customer Reviews and Testimonials
Share your Lenovo IdeaCentre 5 experiences to help others make well-informed purchase decisions.
Stock Availability
Check our website for the most up-to-date availability of the Lenovo IdeaCentre 5. Stocks are regularly updated.
Get in Touch
For further details on the Lenovo IdeaCentre 5 or any assistance, please contact our expert customer service team.
Disclaimer
Specifications, availability, and prices of products are subject to change without notice. Always verify with our sales team before proceeding with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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