NEO Digital
Thermal Paper Rolls 80x80 57x38 57x40 55gsm 48gsm Thermal Pricing Paper Roll
Thermal Paper Rolls 80x80 57x38 57x40 55gsm 48gsm Thermal Pricing Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop our range of Thermal Paper Rolls available in 80x80mm, 57x38mm, 57x40mm, with quality options of 55gsm and 48gsm. Perfect for all thermal printing needs. Great prices and bulk discounts available!
Overview
Our Thermal Paper Rolls come in sizes 80x80, 57x38, and 57x40, with two thickness options of 55gsm and 48gsm, tailored for various business needs. Ideal for POS systems, receipt printers, and credit card terminals, these rolls ensure premium print clarity and performance.
Product Description
Choose from our extensive selection of Thermal Paper Rolls, designed for high-performance printing across a range of devices. Available in the popular sizes of 80x80mm, 57x38mm, and 57x40mm and in two different grammages—55gsm for enhanced durability and 48gsm for standard use—these rolls provide versatility and reliability for your printing requirements.
Key Features
- Multiple Sizes and Weights: Available in 80x80mm, 57x38mm, 57x40mm sizes, and 55gsm or 48gsm weights.
- High-Quality Printing: Ensures crisp, clear receipts and prints that last.
- Compatibility: Suitable for a wide variety of thermal printers.
- Eco-Friendly: Sourced from sustainable forests, BPA-free.
Product Quality and Performance
Each roll is crafted with high-quality thermal paper that ensures a smooth printing experience and reduces the risk of printer jams. The 55gsm rolls offer extra thickness for added print longevity, making them ideal for receipts that need to withstand handling.
Specifications
- Material: High-grade thermal paper, BPA-free.
- Available Sizes: 80x80mm, 57x38mm, 57x40mm.
- Weights: 55gsm (premium thickness), 48gsm (standard thickness).
- Core Sizes: Fit standard thermal printers with adaptable core sizes.
Purpose of Use
Our thermal paper rolls are designed for businesses that require dependable and high-quality printing for receipts, transaction records, or customer handouts. Suitable for retail, hospitality, financial, and service industries.
How to Use
Install the roll into your thermal printer, ensuring the paper feeds from beneath the roll to avoid printing issues. Store rolls in a cool, dry place to maintain paper quality and performance.
Supported OS/Application/Industries
These rolls are universally compatible with most POS systems, cash registers, and thermal printers commonly used in retail stores, cafes, restaurants, and financial institutions.
Benefits & Compatibility
- Durability: The 55gsm option offers durable receipts for lasting records.
- Print Clarity: Both gsm options provide clear, legible prints to avoid customer disputes.
- Versatility: With different sizes and thicknesses, match your specific printer requirements.
Warranty and FAQs
Our products come with a standard warranty protecting against defects. For more specific use guidelines and tips, visit our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Benefit from reliable delivery services across the UAE. With bulk order discounts and competitive pricing, ensure your business is fully stocked with essential supplies.
Best Price Guarantee
We are committed to offering the best prices for thermal paper rolls. Find a comparable product at a lower price? We'll match it.
After Sales Support
Our dedicated team is here to assist with any post-purchase inquiries or issues, ensuring your total satisfaction with every order.
Request for Customer Reviews and Testimonials
We value your feedback! Please let us know how our thermal paper rolls are performing in your business. Your insights help us to improve and continue providing high-quality products.
Stock Availability
Before placing your order, please contact us to confirm the availability of our thermal paper rolls. We aim to deliver within 10-15 working days post-confirmation.
Get in Touch
For further assistance or inquiries about our thermal paper rolls, please reach out to our customer service team. We are here to ensure you select the right products for your needs.
Disclaimer
Please note that information on product specifications, availability, and prices is subject to change without notice. All images are for illustrative purposes and may not represent the actual product. Confirm all details with our sales team before finalizing your purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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