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Taiyun Touch Screen Fast Food Self Service Order Restaurant 21.5 Inch Self Ordering Kiosk Terminal Kiosk

Taiyun Touch Screen Fast Food Self Service Order Restaurant 21.5 Inch Self Ordering Kiosk Terminal Kiosk

Regular price Dhs. 4,457.14 AED
Regular price Dhs. 4,902.86 AED Sale price Dhs. 4,457.14 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your fast food operations with the Taiyun 21.5 Inch Touch Screen Self-Service Order Restaurant Kiosk Terminal, designed to enhance customer experience and service efficiency.


Overview:

Introducing the Taiyun 21.5 Inch Touch Screen Self-Service Order Restaurant Kiosk Terminal, a state-of-the-art solution tailored for fast food environments seeking to optimize their ordering processes. This advanced kiosk combines high-tech features and user-friendly design to facilitate quick and easy customer interactions.

Product Description:

The Taiyun 21.5 Inch Self-Ordering Kiosk Terminal revolutionizes the fast food industry by enabling customers to place orders independently, reducing wait times and improving service efficiency. Featuring a large, responsive touch screen, this terminal allows for intuitive navigation and interaction, making menu browsing and customization a breeze. Built to handle high-volume environments, the kiosk ensures a seamless ordering experience, enhancing overall customer satisfaction.

Key Features:

  • Large 21.5-Inch Touch Screen: Offers a wide, clear display for easy menu viewing and interaction.
  • User-Friendly Interface: Simplifies the ordering process, allowing customers of all ages and tech levels to operate with ease.
  • Durable Build: Designed to withstand the rigors of high-traffic fast food establishments.
  • Integrated Payment Solutions: Supports various payment methods, including credit cards, mobile payments, and NFC for a complete self-service experience.
  • Customizable Software: Can be tailored to fit specific restaurant needs and menu offerings.

Product Quality and Performance:

The Taiyun Self-Service Kiosk is constructed with industrial-grade materials that ensure durability and longevity. Its high-definition touch screen is made with scratch-resistant glass, suitable for continuous use. The system's software is optimized for quick response and reliability, ensuring minimal downtime and consistent performance during peak hours.

Specifications:

  • Display Size: 21.5 inches
  • Touch Screen Technology: Capacitive, multi-touch
  • Resolution: Full HD (1920x1080)
  • Operating System Compatibility: Configurable with various operating systems to support diverse applications
  • Connectivity: WiFi, Ethernet, Bluetooth (optional)
  • Payment Integration: Equipped with a secure card reader, NFC capability, and mobile payment compatibility

Purpose of Use:

Ideal for fast food restaurants, cafeterias, and any dining venue that benefits from streamlined order and payment systems. The kiosk's large display and easy navigation enhance user experience, allowing for quick service and turnover, which is crucial in busy dining environments.

How to Use:

Customers approach the kiosk, use the touch screen to browse the menu, select their meals, customize orders if necessary, and complete payment directly at the terminal. The order is then sent to the kitchen in real-time, and the customer can wait for their number to be called or receive a notification when their order is ready.

Supported Industries:

Especially beneficial for the quick-service restaurant industry, including fast food chains, coffee shops, and anywhere quick turnover is essential. It's also suitable for modernizing traditional restaurants looking to introduce efficient, tech-driven ordering options.

Benefits:

  • Reduced Wait Times: Minimizes lines and wait times during peak hours, enhancing customer satisfaction.
  • Increased Accuracy: Reduces order errors associated with traditional verbal ordering methods.
  • Enhanced Operational Efficiency: Frees up staff to focus on food preparation and customer service rather than taking orders.
  • Modern Customer Experience: Meets the expectations of tech-savvy customers who prefer digital interactions.

Warranty and Support:

Comes with a comprehensive warranty that covers hardware and software issues, alongside dedicated technical support to ensure optimal operation.

Order Today:

Upgrade your restaurant’s service with the Taiyun 21.5 Inch Self-Service Ordering Kiosk Terminal. Contact us for a quote and explore how our technology can transform your customer service and operational efficiency.

Request for Customer Reviews and Testimonials:

We encourage businesses that have integrated this kiosk into their operations to share their experiences, helping us to continuously improve our products.

Get in Touch:

For custom configurations, bulk orders, or more information on how to integrate this kiosk into your business, please contact our sales team. We are committed to providing solutions that cater to the unique needs of your business.

Disclaimer:

All specifications are subject to change without notice. Please verify all details with our sales team before placing an order. Product images may not accurately represent the actual product due to variations in monitor settings or product updates

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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