NEO Digital
Taiyun Wifi ultra 4K HD Display Slim windows Android Fast Food Self Ordering Kiosk Nfc
Taiyun Wifi ultra 4K HD Display Slim windows Android Fast Food Self Ordering Kiosk Nfc
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the future of fast food with the Taiyun WiFi Ultra 4K HD Display Slim Windows Android Fast Food Self-Ordering Kiosk. Equipped with NFC technology, streamline your ordering process and enhance customer experience.
Overview:
Introducing the Taiyun WiFi Ultra 4K HD Display Slim Windows Android Self-Ordering Kiosk with NFC technology - a cutting-edge solution designed to revolutionize customer service in the fast food industry. This advanced kiosk combines powerful Windows and Android operating systems with a stunning 4K HD display, offering a seamless and interactive ordering experience.
Product Description:
The Taiyun Self-Ordering Kiosk is crafted to enhance operational efficiency and customer satisfaction in fast food environments. Featuring a high-resolution 4K HD display, this kiosk provides vivid images and an intuitive user interface, ensuring customers can easily navigate through menus and place orders. With dual OS compatibility (Windows and Android), it offers flexibility in software integration and updates. The inclusion of NFC technology simplifies transactions, enabling contactless payments that are fast and secure.
Key Features:
- Ultra 4K HD Display: Offers customers a visually rich, interactive menu browsing experience.
- Slim Design: Modern, space-saving design that fits well in any fast food outlet.
- Dual OS Compatibility: Runs on both Windows and Android platforms for versatile application support.
- NFC Technology: Facilitates quick and secure contactless payments, enhancing the checkout process.
- WiFi Connectivity: Ensures real-time updates and remote management capabilities.
Product Quality and Performance:
Constructed with robust materials suitable for high-traffic environments, the Taiyun kiosk is built to withstand continuous use. Its 4K HD screen is not only striking but also features anti-glare technology for readability in bright conditions. The system's powerful hardware supports swift processing speeds, ensuring minimal wait times for customers.
Specifications:
- Display: 4K Ultra HD touchscreen
- Operating Systems: Windows and Android
- Connectivity: WiFi, NFC
- Dimensions: Optimized footprint for minimal space usage
- Additional Features: Multi-language support, customizable UI
Purpose of Use:
Ideal for fast food restaurants, cafeterias, and any dining establishment looking to streamline their ordering process and reduce queue times. This kiosk supports enhanced customer interaction with dynamic menu displays and promotions, leading to increased sales and an improved ordering experience.
How to Use:
Position the kiosk in a strategic location within your establishment. Customers can interact with the touchscreen to explore the menu, make selections, and finalize their order with an NFC-enabled payment method. Staff can remotely manage menu options and monitor sales analytics through integrated software solutions.
Supported Industries:
This kiosk is a valuable asset for the fast food industry, particularly suitable for quick service restaurants, cafes, and any venue that benefits from self-service ordering options.
Benefits:
- Increased Efficiency: Reduces order processing times and customer wait times.
- Enhanced Customer Experience: Interactive displays and easy navigation improve overall satisfaction.
- Higher Transaction Security: NFC payments minimize the risks associated with handling cash.
- Operational Insights: Integrated analytics provide valuable data to optimize menu offerings and operations.
Warranty and Support:
Comes with a comprehensive warranty and dedicated technical support to ensure reliable operation and maintenance.
Order Today:
Invest in the Taiyun WiFi Ultra 4K HD Display Slim Windows Android Fast Food Self-Ordering Kiosk to modernize your customer service, improve efficiency, and boost your sales. Contact us for pricing details and customization options.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with our self-ordering kiosk to help us continuously improve our technology and service offerings.
Get in Touch:
For bulk orders or specific queries about integration and operation, please contact our sales team. We are ready to assist with tailored solutions that meet your business needs.
Disclaimer:
Specifications and features may be subject to change without prior notice. Please confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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