NEO Digital
Taiyun 21.5 Inch 4K HD 4G Self-service Ordering Payment Kiosk in Restaurant
Taiyun 21.5 Inch 4K HD 4G Self-service Ordering Payment Kiosk in Restaurant
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your restaurant's efficiency and customer experience with the Taiyun 21.5 Inch 4K HD 4G Self-Service Ordering and Payment Kiosk. A sleek, fast, and user-friendly solution.
Overview
Integrate the Taiyun 21.5 Inch 4K HD 4G Self-Service Ordering Payment Kiosk into your restaurant to revolutionize how customers interact with your service. This high-definition, ultra-responsive kiosk is designed to facilitate seamless ordering and payment processes, enhancing customer satisfaction and streamlining operations.
Product Description
The Taiyun 21.5 Inch 4K HD 4G Self-Service Ordering Payment Kiosk features a stunning 4K display and robust 4G connectivity, ensuring that every interaction is quick and visually impressive. Ideal for fast-paced restaurants, this kiosk allows customers to effortlessly place their orders and complete payments, minimizing wait times and improving overall service efficiency.
Key Features
- 4K Ultra HD Display: Offers customers a vibrant, clear viewing experience for browsing menus and making selections.
- 4G Connectivity: Provides reliable and fast network access, ensuring smooth and uninterrupted service.
- Touch Screen Interface: Responsive and easy to navigate, enhancing user engagement and satisfaction.
- Integrated Payment Solutions: Supports various payment methods, including credit cards, NFC, and mobile payments.
Product Quality and Performance
Constructed with premium materials and equipped with cutting-edge technology, the Taiyun kiosk is built to withstand continuous use in a commercial environment. Its high-performance components ensure durability and consistent operation, even during peak hours.
Specifications
- Display: 21.5-inch 4K Ultra HD touchscreen
- Connectivity: 4G LTE, Wi-Fi, Ethernet
- Payment Options: NFC, credit/debit card reader, mobile payment integration
- Dimensions: 56 cm x 36 cm x 140 cm
Purpose of Use
This kiosk is perfect for any restaurant looking to reduce front-of-house congestion and enhance the customer ordering experience. It's particularly well-suited for quick-service restaurants, cafes, and casual dining establishments.
How to Use
Customers can quickly start their order by interacting with the touch screen, where they can browse the menu, select items, customize their order, and proceed to checkout. The payment process is secure and efficient, with options available for all major payment methods.
Supported OS/Application/Industries
The flexible software platform allows for easy integration with existing POS systems and can be adapted to various settings within the food service industry.
Benefits & Compatibility
- Enhanced Customer Experience: Provides a quick, intuitive self-service option that reduces wait times.
- Operational Efficiency: Automates the ordering and payment process, allowing staff to focus on food preparation and customer service.
- Modern Technology Integration: Combines advanced display and connectivity features to meet contemporary service expectations.
Warranty and FAQs
Includes a standard one-year warranty, with extended warranties available upon request. Online support and FAQs are provided to help with installation, troubleshooting, and general inquiries.
Packaging/Weight/Dimension
Securely packaged to prevent damage during shipping, the kiosk is designed for easy assembly and integration into any restaurant space.
Stock Availability
Contact our sales team for information on availability and lead times. Products are typically ready for shipment within 10-15 business days from order confirmation.
Best Price Guarantee
We are committed to offering competitive pricing and will match any lower price found for a comparable product.
After Sales Support
Our dedicated support team is ready to assist with any operational challenges, ensuring that your kiosk continues to perform optimally.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Taiyun 21.5 Inch 4K HD 4G Self-Service Ordering Payment Kiosk to assist others in their decision-making process.
Get in Touch
For more information or specific inquiries, our customer support team is available to provide expert advice and personalized solutions.
Disclaimer
Specifications and availability are subject to change without notice. Product images are for illustrative purposes only and may not represent the actual product. Confirm all purchase details with our sales team before making a purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.