NEO Digital
Taiyun Qr Code Scan Print Self Service Ordering Kiosk in Restaurant for Sale
Taiyun Qr Code Scan Print Self Service Ordering Kiosk in Restaurant for Sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your restaurant's service with the Taiyun QR Code Kiosk. Fast, efficient, and user-friendly. Perfect for modern dining spaces.
Overview
Elevate the dining experience with the Taiyun QR Code Scan Print Self-Service Ordering Kiosk. This innovative solution empowers customers to manage their orders independently, significantly improving service speed and reducing wait times.
Product Description
Designed for high-efficiency and user friendliness, the Taiyun QR Code Kiosk offers an intuitive interface with a responsive touch screen for quick ordering. It features a reliable QR scanner and a thermal printer for immediate receipt printing, enhancing operational flow in any restaurant setting.
Key Features
- Quick QR Code Scanning: Enables instant access to the menu and seamless ordering.
- Self-Service Operation: Allows customers full control over their dining experience.
- Integrated Printer: Prints orders and receipts directly at the kiosk.
- Robust Build: Crafted to withstand the bustling environment of a restaurant.
Product Quality and Performance
The Taiyun Kiosk is rigorously tested to ensure reliability and durability under the demanding conditions of the food service industry. It consistently delivers fast and accurate performance, reducing the need for staff interaction and enhancing customer satisfaction.
Specifications
- Display: 22-inch HD touch screen
- Connectivity Options: Wi-Fi, Bluetooth, Ethernet
- POS System Integration: Compatible with various POS systems
- Dimensions: 56 cm x 38 cm x 140 cm
Purpose of Use
Ideal for restaurants, cafés, and fast food outlets looking to streamline the ordering process and improve customer service efficiency.
How to Use
Customers can quickly scan a QR code from their mobile device, choose their meals via the touch screen, pay directly at the kiosk, and take their receipt, all within moments.
Supported OS/Application/Industries
The kiosk is versatile and compatible with multiple operating systems such as iOS and Android, suitable for various dining environments.
Benefits & Compatibility
- Improved Service Speed: Minimizes customer wait times.
- Enhanced Customer Experience: Provides a seamless, modern ordering experience.
- Operational Efficiency: Reduces staff workload and optimizes resource allocation.
Warranty and FAQs
Comes with a one-year warranty. Comprehensive FAQs available on our website address common setup and operation questions.
Packaging/Weight/Dimension
Securely packaged to ensure it arrives in perfect condition, easy to assemble and install, fitting seamlessly into any restaurant space.
Stock Availability
Please contact us to confirm stock availability before placing your order. The product is typically ready to ship within 10-15 working days after order confirmation.
Best Price Guarantee
We monitor our prices to ensure they are the most competitive. Found a better price elsewhere? We'll match it.
After Sales Support
We provide excellent after-sales support to ensure your continued satisfaction with the Taiyun Kiosk.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Taiyun Kiosk to help us continuously improve and to inform potential users about its benefits.
Get in Touch
For additional information or any queries, our customer support team is ready to assist with expert advice.
Disclaimer
All information provided is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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