NEO Digital
Thermal Paper 80*80mm High Quality
Thermal Paper 80*80mm High Quality
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover our high-quality 80x80mm thermal paper rolls, designed for superior printing performance in POS systems and receipt printers.
Overview:
Our 80x80mm thermal paper rolls are crafted for excellence, providing exceptional print clarity and reliability for all your point-of-sale (POS) needs. Ideal for businesses looking for dependable receipt printing solutions, these rolls deliver consistent results with every print.
Product Description:
Enhance your receipt printing with our 80x80mm thermal paper rolls, made from the finest quality thermal paper. These rolls ensure crisp, clear, and durable prints, making them perfect for retail, hospitality, and any setting requiring fast and legible receipts. Each roll is designed to work seamlessly with your thermal printer, reducing the risk of jams and increasing efficiency.
Key Features:
- High-Quality Paper: Uses a premium thermal coating to produce sharp, black text and graphics.
- Optimized for POS Systems: Perfectly sized for most receipt printers and cash registers.
- Long-Lasting Prints: Resistant to fading, oil, water, and other environmental exposures.
- Eco-Friendly Options: Available in BPA-free and phenol-free varieties for safer use and disposal.
Product Quality and Performance:
Manufactured under strict quality control standards, our 80x80mm thermal paper rolls are engineered to deliver superior performance. The sensitive thermal coating provides excellent printability and durability, ensuring that your receipts remain readable for years, which is crucial for warranties, returns, and record-keeping.
Specifications:
- Width: 80mm
- Diameter: 80mm
- Length: Typically ranges from 50-80 meters per roll, depending on thickness
- Core Size: Standard sizes available to fit your specific printers
Purpose of Use:
These thermal paper rolls are ideal for a wide range of applications, from retail shops and grocery stores to restaurants and cafes that require efficient and reliable receipt printing. They are also suitable for banking and ATM applications.
How to Use:
To use, simply load the roll into your thermal printer according to the manufacturer's instructions, ensuring the paper feeds from the underside to maximize printer life and print quality. Store in a cool, dry place away from direct sunlight to prevent the paper from fading or yellowing.
Supported OS/Application/Industries:
Our thermal paper rolls are compatible with most thermal printers that accommodate an 80mm width, making them versatile for various industries including retail, hospitality, financial services, and healthcare.
Benefits & Compatibility:
- Consistency and Reliability: Provides consistent printing without the hassle of paper jams or breakdowns.
- Cost-Efficient: Competitive pricing offers great value, reducing the cost per transaction.
- Environmentally Considerate: Eco-friendly paper options contribute to your company's green initiatives.
Warranty and FAQs:
We provide a full warranty against defects in materials and manufacturing. For more information on how to maximize the lifespan of your thermal paper, please visit our FAQ section or contact our customer service.
Shop Today & Receive Your Delivery:
Order your 80x80mm thermal paper rolls today and take advantage of our quick and reliable delivery service, ensuring you have the supplies you need without delay.
Best Price Guarantee:
We offer competitive pricing on our high-quality thermal paper rolls. If you find a lower price for a comparable product, we promise to match it.
After Sales Support:
Our customer support team is dedicated to providing exceptional service and is available to answer any questions or resolve issues you may encounter after your purchase.
Request for Customer Reviews and Testimonials:
We value your feedback! Please leave a review or testimonial about your experience with our thermal paper rolls, as it helps us to continually improve our products and services.
Get in Touch:
For bulk orders or specific inquiries, please contact our sales team. We are committed to providing customized solutions that meet your unique business needs.
Stock Availability:
Contact us to verify the availability of our 80x80mm thermal paper rolls to ensure efficient order processing and delivery.
Disclaimer:
All information provided is for general purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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