NEO Digital
LENOVO ThinkPad X13 YOGA G4 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 13.3" WUXGA, Touch X360 Pen
LENOVO ThinkPad X13 YOGA G4 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 13.3" WUXGA, Touch X360 Pen
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Navigate your professional landscape with agility using the Lenovo ThinkPad X13 Yoga Gen 4, equipped with a 13th Gen Intel i7-1355U, 16GB RAM, 512GB SSD, and a 13.3-inch WUXGA touch display with 360-degree flexibility and an included Pen. Designed for dynamic business environments.
Overview
The Lenovo ThinkPad X13 Yoga Gen 4 is crafted for the modern professional who demands versatility and power in one sleek package. This 2-in-1 laptop not only delivers high performance with its advanced specs but also offers unparalleled adaptability with its 360-degree hinge and touch display, making it ideal for anyone from executives to creative professionals.
Product Description
The Lenovo ThinkPad X13 Yoga Gen 4 is a powerhouse of functionality and flexibility, driven by the latest 13th Gen Intel Core i7-1355U processor. This laptop features 16GB of RAM for seamless multitasking and a 512GB SSD for ample and speedy storage. The 13.3-inch WUXGA (1920x1200) touch display ensures crisp, vibrant visuals and comes with an integrated Lenovo Pen, perfect for taking notes, drawing, or navigating through applications. Its X360 hinge allows you to use the device in multiple modes—laptop, tablet, tent, or stand—adapting to your needs whether you're in the office, at a client site, or on the go. Enhanced security features like a fingerprint reader and facial recognition ensure your data remains secure wherever your work takes you.
Key Features
- Intel Core i7-1355U Processor: Delivers top-tier performance for demanding software applications.
- 16GB RAM: Enables efficient multitasking across multiple complex applications.
- 512GB SSD: Provides substantial space and fast access to all your essential programs and files.
- 13.3-inch WUXGA Touch Display: Offers sharp visuals and responsive touch interaction.
- 360-degree Hinge and Lenovo Pen: Adds versatility for any task, from presentations to design projects.
- Robust Security Features: Includes a fingerprint scanner and IR camera for advanced user authentication.
Specifications
- Processor: Intel Core i7-1355U (13th Gen)
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 13.3-inch WUXGA (1920 x 1200), anti-glare, touch, 300 nits
- Operating System: Windows 11 Pro
- Battery Life: Up to 15 hours, with Rapid Charge technology
- Connectivity: Wi-Fi 6E, Bluetooth 5.3
- Ports: 2x USB-C Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, headphone/microphone combo
- Security: Fingerprint reader, IR camera for facial recognition
Product Quality and Performance
Engineered to meet the demands of the modern workplace, the ThinkPad X13 Yoga Gen 4 is built to endure, having passed rigorous MIL-SPEC testing. Its lightweight yet durable design, combined with its powerful internal hardware, makes it suitable for the rigors of business travel and prolonged use.
Purpose of Use
- Business Professionals: Ideal for those who require a reliable and versatile device for multitasking and frequent travel.
- Creative Users: Great for designers and artists who benefit from a touch screen and pen for digital creation.
- Educators and Trainers: Perfect for interactive teaching or giving presentations in various environments.
How to Set Up
- Unboxing and Powering On: Safely unpack the laptop, connect it to power, and switch it on.
- Windows Setup: Follow the on-screen instructions to set up Windows 11 Pro, including Wi-Fi configuration and user preferences.
- Driver and Software Updates: Utilize Lenovo Vantage to install the latest drivers and necessary software updates.
- Security Configuration: Set up the fingerprint and facial recognition features to secure your device and personal data.
Benefits & Compatibility
This laptop is highly compatible with a wide range of productivity and creative software, making it a flexible choice for diverse professional environments.
Warranty and FAQs
Lenovo provides a standard one-year warranty, with options for extended protection plans that include accidental damage coverage and on-site repairs.
Price and Availability
For the latest pricing and availability, check Lenovo’s official website or consult authorized Lenovo dealers. Special promotions and configurations may vary based on region.
After Sales Support
Lenovo offers comprehensive support through a dedicated customer service line, extensive online troubleshooting resources, and a global network of service centers, ensuring you get the help you need whenever you need it.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad X13 Yoga Gen 4 to share their experiences and insights, helping others make informed decisions when considering this versatile professional tool.
Disclaimer
All specifications and details are subject to change without notice. Always verify product details with official sources before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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