NEO Digital
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 32GB, 512GB SSD, 14" WUXGA Touch
LENOVO THINKPAD X1 CARBON Gen 11 Laptop - 13th Gen i7-1355U, 32GB, 512GB SSD, 14" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master your professional landscape with the Lenovo ThinkPad X1 Carbon Gen 11, featuring a 13th Gen Intel i7-1355U, 32GB RAM, 512GB SSD, and a responsive 14-inch WUXGA touch display. Precision engineering for the discerning professional.
Overview
The Lenovo ThinkPad X1 Carbon Gen 11 is the quintessential tool for professionals seeking a blend of high-speed performance, responsive touch interaction, and ultimate portability. Tailored for those who demand precision and adaptability in their workflow, this laptop offers an advanced feature set that caters to a dynamic work environment.
Product Description
The Lenovo ThinkPad X1 Carbon Gen 11 enhances your interactive experience with its 14-inch WUXGA (1920x1200) touch display, designed for clarity and responsiveness in various professional scenarios. Powered by the 13th Gen Intel Core i7-1355U processor and equipped with 32GB of RAM, it delivers unparalleled performance for multitasking and heavy-duty applications. The 512GB SSD provides ample storage with exceptional speed, making data access seamless and efficient. This laptop is not only powerful but also secure, featuring advanced security options like a fingerprint reader and facial recognition technology to protect your most crucial data.
Key Features
- 13th Gen Intel Core i7-1355U Processor: Delivers top-tier performance for the most demanding applications.
- 32GB RAM: Provides ample memory for heavy multitasking and data-intensive tasks.
- 512GB SSD: Offers significant storage capacity with high-speed access to files and applications.
- 14-inch WUXGA Touch Display: Enhances user interaction with sharp visuals and responsive touch functionality.
- Ultralight Design: Crafted with premium materials for durability without compromising on weight.
- Enhanced Security: Includes biometric sensors and integrated security features for comprehensive data protection.
Specifications
- Processor: Intel Core i7-1355U (13th Gen)
- Memory: 32GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch WUXGA (1920 x 1200), touch screen, anti-glare, 300 nits
- Operating System: Windows 11 Pro
- Battery Life: Up to 16 hours with Rapid Charge technology
- Connectivity: Wi-Fi 6E, Bluetooth 5.3
- Ports: 2x USB-C Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, headphone/microphone combo, nano-SIM slot
Product Quality and Performance
Built to handle the pressures of high-stakes environments, the ThinkPad X1 Carbon Gen 11 meets MIL-SPEC standards, ensuring durability and reliability. Its performance is optimized for professionals who need a fast, efficient system that can keep pace with a demanding schedule.
Purpose of Use
- Business Executives: Perfect for high-level management tasks, presentations, and remote meetings.
- Creative Professionals: Suitable for designers and editors who benefit from a touch interface for direct on-screen manipulation.
- Tech Professionals: Ideal for developers and IT specialists who require powerful computing capabilities and advanced security features.
How to Set Up
- Unpacking and Powering Up: Remove the laptop from its packaging and connect it to a power source.
- System Configuration: Turn on the laptop and follow the on-screen prompts to set up Windows 11 Pro, configuring network settings and personal preferences.
- Software Installation: Install essential applications and check for the latest system updates to ensure optimal performance.
- Security Configuration: Set up the fingerprint and facial recognition features to secure your laptop.
Benefits & Compatibility
This laptop is highly adaptable, supporting a wide range of professional software for business, creative, and technical applications, and it integrates seamlessly with enterprise environments.
Warranty and FAQs
Lenovo provides a standard one-year warranty, with options available for extended coverage that includes accidental damage protection and priority technical support.
Price and Availability
Check Lenovo’s official website or authorized retailers for current pricing and availability. Special promotions and configuration options may vary based on your location.
After Sales Support
Lenovo offers robust customer support through various channels, including a dedicated helpdesk, online troubleshooting resources, and a network of service centers globally.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad X1 Carbon Gen 11 to share their feedback and experiences, aiding others in making informed decisions about this high-end professional laptop.
Disclaimer
All specifications and details are subject to change without notice. Please verify all information with official sources before making a purchase. Product images are for illustration purposes only and may not accurately represent the product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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