NEO Digital
Lenovo IdeaPad Slim 3 Laptop - 13th Gen i5-13420H, 8GB, 512GB SSD, 15.6" FHD
Lenovo IdeaPad Slim 3 Laptop - 13th Gen i5-13420H, 8GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your productivity with the Lenovo IdeaPad Slim 3, equipped with a 13th Gen i5-13420H processor, 8GB RAM, and 512GB SSD. Experience superior performance and speed on a 15.6" FHD display. Perfect for work and play.
Overview
The Lenovo IdeaPad Slim 3 is tailored for efficiency and streamlined use, boasting the latest 13th Generation Intel Core i5-13420H processor. This laptop is designed for users who demand quick response times and multitasking capabilities in a sleek, portable format.
Product Description
Experience robust performance with the Lenovo IdeaPad Slim 3, featuring the 13th Gen Intel i5-13420H processor that delivers power and speed for all your computing needs. It includes 8GB of RAM for smooth multitasking and a 512GB SSD for ample storage with rapid data access. The 15.6-inch Full HD display offers bright, clear visuals for an immersive experience whether you're working, studying, or streaming.
Key Features
- Processor: 13th Gen Intel i5-13420H for top-tier performance.
- Memory: 8GB RAM to effortlessly run multiple applications.
- Storage: 512GB SSD for quick file access and excellent storage capacity.
- Display: 15.6-inch FHD for sharp, vibrant visuals.
- Design: Sleek, modern build that's easy to carry.
Specifications
- CPU: 13th Gen Intel i5-13420H
- RAM: 8GB
- Storage: 512GB SSD
- Display: 15.6" Full HD (1920 x 1080)
- Graphics: Integrated Intel UHD Graphics
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.1
- Ports: USB-C, USB 3.2, HDMI, SD card reader, headphone/microphone combo
Product Quality and Performance
The IdeaPad Slim 3 is built to provide a dependable, responsive computing experience, making it suitable for both professional environments and personal use. Its capabilities are enhanced by the latest Intel technology, ensuring it meets the demands of modern applications and workflows.
Purpose of Use
- Professional Use: Powerful enough for business applications and remote work.
- Educational Use: Ideal for students who require a reliable device for their academic needs.
- Personal Use: Great for everyday tasks such as web browsing, media streaming, and more.
How to Use
- Setup: Easy Windows 11 setup with intuitive guidance.
- Daily Operation: Use the Windows taskbar and search features to quickly access programs and files.
- Maintenance: Regular system updates and data backups recommended for optimal performance.
Benefits & Compatibility
- Power and Speed: Fast processor and memory for seamless multitasking.
- High-Quality Display: FHD screen delivers excellent visual clarity.
- Portability: Lightweight design makes it easy to work from anywhere.
Warranty and FAQs
Comes with a 1-year standard warranty, with options for extensions. Check Lenovo's official support for detailed FAQs and troubleshooting assistance.
Price and Availability
Check the official Lenovo website or authorized retailers for the most accurate pricing and availability information.
After Sales Support
Lenovo offers extensive support with online resources, community forums, and dedicated customer service channels for any assistance needed post-purchase.
Request for Customer Reviews and Testimonials
Share your thoughts and experiences with the Lenovo IdeaPad Slim 3 to help others in their decision-making process.
Disclaimer
Product specifications and availability are subject to change without notice. Always verify with our sales team to ensure the product meets your specific needs before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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