NEO Digital
Lenovo IdeaPad Flex 5 Laptop - AMD Ryzen 5 5500U, 8GB, 256GB SSD, 15.6" FHD X360 Touch
Lenovo IdeaPad Flex 5 Laptop - AMD Ryzen 5 5500U, 8GB, 256GB SSD, 15.6" FHD X360 Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to versatile computing with Lenovo IdeaPad Flex 5, featuring an AMD Ryzen 5 5500U, 8GB RAM, 256GB SSD, and a 15.6" FHD X360 touchscreen. Perfect for multitasking, multimedia, and more.
Overview
Embrace versatility and robust performance with the Lenovo IdeaPad Flex 5. Its 360-degree hinge offers multiple viewing modes—laptop, tent, stand, and tablet—enhancing usability no matter your activity, from work to play.
Product Description
The Lenovo IdeaPad Flex 5 is powered by an AMD Ryzen 5 5500U processor, ensuring efficient and responsive performance across various tasks. With 8GB of RAM and a 256GB SSD, it delivers ample multitasking capabilities and swift storage access. The 15.6-inch FHD touchscreen enhances interactive experiences with vibrant visuals and intuitive navigation, complemented by its flexible X360 design for optimal viewing and productivity on the go.
Key Features
- Processor: AMD Ryzen 5 5500U for swift and efficient performance.
- Memory: 8GB RAM ensures smooth multitasking.
- Storage: 256GB SSD for quick file access and boot times.
- Display: 15.6-inch FHD touchscreen offers crisp, vibrant visuals.
- Versatility: 360-degree hinge supports four usage modes for ultimate flexibility.
- Connectivity: Comprehensive options including USB-C, HDMI, and more.
Specifications
- CPU: AMD Ryzen 5 5500U
- RAM: 8GB
- Storage: 256GB SSD
- Display: 15.6" Full HD (1920 x 1080) IPS touchscreen
- Graphics: Integrated AMD Radeon Graphics
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours
- Ports: USB-C, 2x USB 3.1, HDMI, SD card reader, headphone/mic combo
- Wireless: Wi-Fi 6 and Bluetooth 5.1
Product Quality and Performance
The IdeaPad Flex 5 is built to handle everyday tasks with ease, from intensive computing to streaming HD content. Its robust build and reliable performance, powered by AMD Ryzen technology, are suited for both professionals and students who demand efficiency and flexibility.
Purpose of Use
- Professional Use: Handles business applications smoothly, perfect for remote work and presentations.
- Educational Activities: Ideal for students for research, writing, and online classes.
- Entertainment: Excellent for watching movies, browsing the web, and casual gaming.
How to Use
- Setup: Initial setup prompts guide you through configuration.
- Modes: Switch between laptop, tent, stand, and tablet modes to suit your task.
- Maintenance: Keep software up to date for optimal performance.
Benefits & Compatibility
- Flexible Design: Adapt the laptop to your needs with its multi-mode hinge.
- Touchscreen: Interact directly with your content through touch gestures.
- Connectivity: Ample port selection for peripheral connectivity.
Warranty and FAQs
This product comes with a one-year warranty, extendable at purchase. For more information, visit the Lenovo support website for FAQs and troubleshooting help.
Price and Availability
Check Lenovo’s official website or contact authorized retailers for the most accurate pricing and availability details.
After Sales Support
Lenovo provides robust after-sales support with a dedicated customer service line, online resources, and a network of repair services.
Request for Customer Reviews and Testimonials
Your feedback matters! Share your experience with the Lenovo IdeaPad Flex 5 to assist others in their buying decisions.
Disclaimer
Specifications and availability are subject to change without notice. Please verify all details with our sales team before making a purchase. This ensures the product meets your specific needs and expectations
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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