NEO Digital
Sailing Thermal Paper Rolls | Credit Card, Taxi Meter | Custom Back Printing
Sailing Thermal Paper Rolls | Credit Card, Taxi Meter | Custom Back Printing
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop Sailing's thermal paper rolls for credit card machines and taxi meters, featuring 2 1/4" x 50', 80x80mm, and 57mm x 15m sizes with custom back printing options. Perfect for transactional use.
Overview
Sailing's versatile range of thermal paper rolls is tailored for credit card processing and taxi meter applications, available in sizes 2 1/4" x 50', 80x80mm, and 57mm x 15m. These rolls come with an option for custom printing on the back, making them ideal for businesses that require branded or instructional content on their receipts.
Product Description
Enhance your business operations with Sailing's high-quality thermal paper rolls, designed specifically for credit card terminals and taxi meters. Available in three convenient sizes—2 1/4" x 50', 80x80mm, and 57mm x 15m—these rolls are equipped with custom back printing to provide additional branding or instructions directly on each receipt. Whether you're issuing credit card receipts or printing fare details in a taxi, these rolls deliver clear, durable prints every time.
Key Features
- Multiple Sizes: Choose from 2 1/4" x 50', 80x80mm, and 57mm x 15m to suit various device requirements.
- Custom Back Printing: Ideal for adding terms, promotions, or branding on the receipt's reverse side.
- High-Quality Material: Ensures crisp, clear prints and durable receipts that withstand handling.
- Wide Compatibility: Suitable for credit card terminals and taxi meters across various models.
Product Quality and Performance
Our thermal paper rolls are coated with a top-quality thermal chemical that reacts to the heat from printers, creating sharp and clear images without ink or ribbon. The option for back printing adds value by turning every receipt into a marketing opportunity or providing customers with useful information.
Specifications
- Paper Type: Direct Thermal
- Available Sizes: 2 1/4" x 50', 80x80mm, 57mm x 15m
- Back Printing: Customizable with logos, text, or designs
- Core Size: Designed to fit standard credit card terminals and taxi meters
Purpose of Use
Perfect for any business that uses credit card terminals or taxi meters, these rolls are especially beneficial for:
- Retail Stores: Providing clear transaction details and promotional messages on receipts.
- Taxi Services: Offering printed fare details and advertisements or instructions on the back.
- Hospitality: Enhancing guest experiences with branded payment receipts.
How to Use
- Select the roll size compatible with your terminal or meter.
- Ensure the roll is installed correctly with the thermal side facing the printer head.
- For back printing, provide the artwork or text to Sailing in advance for customization.
Supported Applications
- Credit Card Terminals: Ideal for processing payments in any retail or service environment.
- Taxi Meters: Perfect for printing transactional receipts in cabs and car services.
- Point of Sale (POS) Systems: Suitable for any business that requires frequent receipt printing.
Benefits & Compatibility
- Branding Opportunity: Custom back printing allows for effective brand reinforcement.
- Operational Efficiency: Reduces the frequency of roll replacements with optimal length.
- Versatile Use: Can be utilized in various thermal printing devices without compatibility issues.
Warranty and FAQs
Includes a standard one-year warranty that covers defects in materials and workmanship. Our FAQ section provides additional information on maximizing the effectiveness of your thermal paper rolls.
Packaging/Weight/Dimension
Each roll is securely packaged to maintain integrity and quality from the warehouse to your business, ensuring they are protected against moisture and dust.
Shop Today & Receive Your Delivery
Order now and benefit from Sailing's reliable delivery services, ensuring you have the supplies needed to keep your operations running smoothly.
Best Price Guarantee
We offer our thermal paper rolls at competitive prices, ensuring you get excellent value without compromising quality.
After Sales Support
Our customer service team is available to assist with any product-related inquiries or issues, offering expert advice and effective solutions.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with our thermal paper rolls. Your feedback helps us to continually improve our products and services.
Stock Availability
Please contact our sales team to check the availability of our thermal paper rolls before placing your order, ensuring timely and efficient delivery.
Get in Touch
For more information or to provide feedback, please contact our customer service team. We are dedicated to providing exceptional service and ensuring your complete satisfaction with every purchase.
Disclaimer
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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