NEOTECH
Premium Quality Thermal Paper Rolls for POS Systems
Premium Quality Thermal Paper Rolls for POS Systems
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to our premium quality thermal paper rolls, designed for optimal performance in POS systems and cash registers. Experience clear, durable prints with every transaction. Shop now!
Overview:
Invest in the best for your business with our premium quality thermal paper rolls, meticulously crafted for use in POS systems and cash registers. These rolls are designed to provide superior print clarity and durability, ensuring that every receipt and transaction record is crisp and legible.
Product Description:
Our premium thermal paper rolls are the ideal choice for businesses that prioritize quality and reliability. These rolls are made from high-grade thermal paper that ensures smooth operation and exceptional print quality. Perfect for high-traffic environments, they help you maintain efficient service and professional-looking receipts.
Key Features:
- High-Quality Material: Manufactured from top-tier thermal paper for optimal print clarity.
- Durable Prints: Resistant to fading, oil, water, and heat, ensuring long-lasting receipts.
- Wide Compatibility: Suitable for a broad range of POS systems and cash registers.
- Eco-Friendly Options: Available in BPA-free and phenol-free variants to meet your environmental standards.
Product Quality and Performance:
Each roll features a smooth, lint-free surface that prevents printer jams and extends the life of your thermal print heads. The thermal coating is formulated to react at a lower heat, which not only saves energy but also enhances the lifespan of your printing machinery.
Specifications:
- Type: Thermal paper
- Sizes Available: Standard widths including but not limited to 80mm and 57mm
- Length: Various lengths available to suit different business needs
- Core Sizes: Available in both small and large core sizes to fit your specific devices
Purpose of Use:
Ideal for retail stores, restaurants, banks, and any commercial setting that requires reliable and fast printing. These thermal paper rolls ensure that customer transactions are processed smoothly and that records are kept accurately.
How to Use:
Insert the thermal paper roll into your POS system or cash register, making sure the paper feeds from the bottom and the print side is facing the thermal print head. Replace rolls as needed to continue offering consistent service without interruption.
Supported Applications:
Perfect for all types of thermal printers used in financial transactions, including POS systems, cash registers, credit card terminals, and mobile printers.
Benefits & Compatibility:
- Efficiency: Reduces downtime with high-quality paper that minimizes the risk of jams.
- Clarity: Provides sharp, black images and text for easy reading and a professional appearance.
- Versatility: Compatible with most brands and models of thermal printing devices.
Warranty and FAQs:
We stand behind the quality of our thermal paper rolls with a comprehensive warranty and support. Check our FAQ section for answers to common questions, or contact our customer service for personalized assistance.
Shop Today & Receive Your Delivery Across the UAE!
Take advantage of our efficient delivery services by ordering your premium thermal paper rolls today. Ensure your business is equipped to handle any volume of transactions without any hassle.
Best Price Guarantee:
We offer competitive pricing on our premium thermal paper rolls. Find a better price elsewhere? We'll match it, ensuring you always get the best value for your purchase.
After Sales Support:
Our commitment to customer satisfaction includes providing top-notch after-sales support. Our team is ready to help with any product-related inquiries or issues, ensuring your operations run smoothly.
Request for Customer Reviews and Testimonials:
Your feedback is crucial! Please share your experience using our premium thermal paper rolls. It helps us improve and informs others about the quality of our products.
Stock Availability:
Contact our sales team for the latest information on the availability of our premium thermal paper rolls, so you can plan your inventory efficiently.
Get in Touch:
For more details or to place your order, please reach out to our customer service team. We're here to provide expert advice and ensure you find the best printing solutions for your business needs.
Disclaimer:
All product details and specifications are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Verify all details, including specifications and compatibility, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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