NEOTECH
20Mm 57X20 37Mm Thermal Paper Roll 50Mm
20Mm 57X20 37Mm Thermal Paper Roll 50Mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore Neotech's 57x20mm thermal paper rolls, featuring a 37mm core for superior print quality. Perfect for small-scale printing needs. Shop today!
Overview
Neotech's 57x20mm thermal paper rolls are specifically designed for compact thermal printing applications, including mobile printers and small POS systems. With a 37mm core, these rolls are engineered for smooth operation and optimal print clarity.
Product Description
Opt for Neotech’s 57x20mm thermal paper rolls for your small-scale printing tasks and enjoy high-quality, consistent results. These rolls are perfect for businesses that require quick and efficient printing on the go or in space-constrained environments.
Key Features
- Optimal Print Clarity: Delivers sharp, detailed prints for receipts, tickets, and more.
- Compact Design: Ideal for mobile printers and small POS systems that require a 37mm core.
- High Durability: Resists fading and ensures prints remain clear and legible over time.
Product Quality and Performance
Made from premium-quality materials, these thermal paper rolls provide reliable performance. They are designed to withstand the rigors of both indoor and outdoor use, ensuring durability regardless of the printing environment.
Specifications
- Width: 57mm
- Diameter: 20mm
- Core Size: 37mm
- Roll Length: Typically suited for mobile printing applications
Purpose of Use
These rolls are particularly suited for mobile printers used in field services, hospitality for tableside payments, or any business that needs portable printing solutions.
How to Use
Ensure your printer is compatible with a 37mm core. Install the roll by placing it in the designated slot, ensuring the end feeds from the bottom to prevent jams and ensure smooth printing.
Supported Applications
Ideal for use in mobile printers, small desktop receipt printers, credit card terminals, and other compact thermal printing devices.
Benefits & Compatibility
- Portable and Convenient: Small size makes it easy to carry and replace.
- Versatile Use: Suitable for a variety of mobile and small-scale printing needs.
- Eco-Friendly: Produced with sustainability in mind to minimize environmental impact.
Warranty and FAQs
Includes a one-year warranty covering defects in materials and craftsmanship. For more information on using and maximizing the performance of your thermal paper rolls, visit our FAQ page.
Packaging/Weight/Dimension
Each box contains a significant number of rolls, individually sealed to maintain quality and ensure long shelf life. Packaging dimensions are tailored to protect the rolls during shipment and storage.
Shop Today & Receive Your Delivery Across the UAE!
Leverage our efficient delivery service across the UAE to keep your business well-supplied with essential printing materials without delay.
Best Price Guarantee
Neotech is committed to providing you with high-quality thermal paper rolls at competitive prices. We ensure you receive the best value for your purchases.
After Sales Support
Our customer service team is ready to assist you with any product inquiries or issues, offering expert advice and prompt solutions.
Request for Customer Reviews and Testimonials
We value your input! Please share your feedback on our 57x20mm thermal paper rolls to help us continue improving our products and services.
Stock Availability
Before placing your order, please check with our sales team to confirm the availability of the 57x20mm thermal paper rolls to ensure quick and efficient delivery.
Get in Touch
For any additional questions or to provide feedback, contact our customer service team. We are here to ensure you have a satisfactory experience with our products.
Disclaimer
All provided information is for general purposes only and is subject to change without notice. Product images are illustrative and may not depict the actual product accurately. Prices and availability are subject to change. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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