NEO Digital
Sailing Custom Thermal Printer Paper Rolls | Multiple Sizes & GSM
Sailing Custom Thermal Printer Paper Rolls | Multiple Sizes & GSM
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Customize your printing solutions with Sailing's best-priced thermal printer paper, available in sizes like 100mm x 150mm, 8x8, and more. Perfect for versatile printing needs. Order now!
Overview:
Sailing offers a line of custom-sized thermal printer paper rolls, catering to diverse business requirements with sizes ranging from 8x8 to 100mm x 150mm and thicknesses like 100GSM. Ideal for businesses looking for high-quality, versatile printing solutions that meet specific needs.
Product Description:
Sailing's custom thermal printer paper rolls are designed to accommodate a variety of printing demands across different industries. Available in an array of sizes including 8x8, 100mm x 150mm, and more, and a standard thickness of 100GSM, these rolls provide exceptional print clarity and durability. They are perfect for applications requiring precise, sharp, and long-lasting images and text.
Key Features:
- Custom Sizes: Available in 8x8, 100mm x 150mm, and other customizable dimensions.
- High-Quality 100GSM Paper: Ensures durable and clear prints with excellent handling properties.
- Broad Compatibility: Suitable for a wide range of thermal printers.
- Eco-Friendly: Made from sustainably sourced materials to minimize environmental impact.
Product Quality and Performance:
Each roll is manufactured to meet strict quality standards, ensuring consistent performance and reliability. The 100GSM paper weight is selected for its superior printing qualities and durability, making it ideal for both commercial and industrial use.
Specifications:
- Sizes: 8x8, 100mm x 150mm, 3x3, 10x15, 2x2, 57x22, and more
- Material: 100 GSM thermal paper
- Compatibility: Compatible with most thermal printers that accommodate specific roll sizes
- Packaging: Rolls are securely packed to prevent damage and ensure integrity upon delivery
Purpose of Use:
Sailing's thermal printer paper is engineered for use in retail, healthcare, hospitality, and logistics, supporting a wide array of printing tasks including receipts, medical records, shipping labels, and promotional materials.
Benefits & Compatibility:
- Versatility: Meets various printing needs with multiple size options.
- Quality Assurance: Delivers consistent results with every print.
- Cost Efficiency: Offers competitive pricing on bulk orders to reduce operational costs.
Shop Today & Receive Your Delivery Nationwide!
Purchase your custom-sized Sailing thermal printer paper today and benefit from our reliable delivery services. Ensure your business is stocked with high-quality paper that enhances your operational efficiency and print quality.
Best Price Guarantee:
We offer the best prices for our custom-sized Sailing thermal printer paper rolls. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. If you have any questions or issues with our products, our team is ready to assist and ensure your complete satisfaction.
Request for Customer Reviews and Testimonials:
If you've used our Sailing thermal printer paper, please share your experience. Your feedback helps us to continually improve our products and services.
Stock Availability:
Check with us to confirm the availability of our custom-sized thermal printer paper rolls before placing your order. We strive to keep a full stock to promptly meet your business needs.
Get in Touch:
For more detailed information or to discuss specific requirements for your thermal printing needs, contact NEOTECH’s customer service team. Our experts are ready to provide tailored solutions and support for your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Confirm all details, including prices and specifications, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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