NEO Digital
Thermal Paper Rolls 50mm/57mm/58mm/ 80mm for POS Printer
Thermal Paper Rolls 50mm/57mm/58mm/ 80mm for POS Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure smooth transactions with NEOTECH's thermal paper rolls, available in 50mm, 57mm, 58mm, and 80mm. Perfect for POS printers in retail and hospitality. Shop now!
Product Overview
NEOTECH's Thermal Paper Rolls are crafted to provide consistent performance and high-quality printouts. Available in a variety of sizes including 50mm, 57mm, 58mm, and 80mm, these rolls are compatible with most POS printers used in retail, hospitality, and banking sectors. They ensure clear, crisp printing for receipts, tickets, and more.
Product Description
Upgrade your POS system with NEOTECH's Thermal Paper Rolls, designed to deliver reliability and clarity. These rolls are made from high-quality thermal paper that ensures long-lasting printouts with maximum legibility. Suitable for all standard thermal POS printers, they are ideal for a wide range of applications, from printing sales receipts to customer invoices.
Key Features
- Multiple Sizes Available: Choose from 50mm, 57mm, 58mm, and 80mm widths to fit your specific printer model.
- High-Quality Printouts: Produce clear, sharp text and images that resist fading.
- Long-Lasting: Our thermal paper is designed to resist environmental factors like heat, light, and humidity.
- BPA-Free Options Available: Choose paper rolls that are safer for customers and employees.
Product Quality and Performance
NEOTECH's Thermal Paper Rolls are engineered to prevent jams and clogs in printers, ensuring smooth operation and efficiency at your point of sale. The paper is heat-sensitive and coated to provide consistent print quality and durability over time.
Specifications
- Widths: 50mm, 57mm, 58mm, 80mm
- Length: Varies by roll size, typically 50-80 meters per roll
- Compatibility: Suitable for all leading POS printer brands and models
- Core Size: Standard sizes to fit various dispensers and printer slots
Purpose of Use
Ideal for businesses in the retail, hospitality, and financial sectors needing dependable receipt printing that can withstand the rigors of daily customer transactions.
How to Use
Insert the roll into your POS printer according to the manufacturer's instructions, ensuring the paper feeds from the underside of the roll to avoid jamming. Replace rolls promptly to maintain print clarity and quality.
Supported Industries
These thermal paper rolls are universally compatible with POS systems used in retail stores, restaurants, cafes, hotels, and banks, enhancing operational efficiency and customer service.
Benefits & Compatibility
- Efficient Operations: Minimize printer issues with smooth-feeding paper.
- Eco-Friendly Options: Select rolls made from sustainable sources and free from harmful chemicals.
- Cost-Effective: Bulk purchasing options available for businesses to save on supply costs.
Warranty and FAQs
For information on product guarantees and troubleshooting, refer to our detailed FAQ section.
Packaging/Weight/Dimension
Packaged in bulk for easy storage and access, with each box containing multiple rolls to ensure you always have supplies on hand.
Shop Today & Receive Your Delivery Across the UAE!
Order your thermal paper rolls from NEOTECH and enjoy prompt delivery across the UAE, ensuring your business never runs out of essential supplies.
Best Price Guarantee
NEOTECH offers competitive pricing on all thermal paper rolls. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support
Our dedicated support team is here to assist you with any questions or issues regarding our thermal paper rolls, guaranteeing satisfaction and continued service excellence.
Request for Customer Reviews and Testimonials
We appreciate your feedback on our thermal paper rolls! Your reviews help us to continuously improve our products and services.
Stock Availability
Check Availability Before Ordering: Contact NEOTECH to confirm the availability of your preferred size of thermal paper rolls before placing your order.
Get in Touch
For more information about our thermal paper rolls or other products, contact NEOTECH’s customer service team. We are here to provide expert advice and support.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not represent the actual product accurately. Always confirm product details and availability with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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