NEOTECH
Zebra ZD410 Wireless Wifi 802 11ac Healthcare Direct Thermal Printer
Zebra ZD410 Wireless Wifi 802 11ac Healthcare Direct Thermal Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency in healthcare settings with the Zebra ZD420-hc, featuring an intelligent ribbon cartridge system for quick, error-free ribbon changes. Perfect for patient ID and specimen labeling.
Overview:
The Zebra ZD420-hc is a top-choice thermal printer designed specifically for the healthcare industry. It enhances printing operations with its innovative time-saving ribbon cartridge, which simplifies the loading process and reduces downtime in critical healthcare environments.
Product Description:
The ZD420-hc features a user-friendly design with a disposable ribbon cartridge that virtually eliminates the complexities and frustrations of ribbon setup. This design is not only efficient but also ensures consistent, high-quality printing necessary for healthcare applications such as patient identification wristbands, lab specimen labels, and pharmacy labels.
Key Features:
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Intelligent Ribbon Cartridge System: Makes ribbon loading effortless and foolproof, which is crucial in fast-paced healthcare settings.
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Disinfectant-Ready Plastics: Built with materials that can withstand regular cleaning with harsh disinfectants, ensuring patient safety and hygiene.
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Thermal Transfer Printing: Offers durable, long-lasting prints that are resistant to smearing, ensuring barcode and text legibility.
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Print Speed and Quality: High-resolution printing at speeds that support busy work environments without sacrificing quality.
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Healthcare-Specific Connectivity: Includes standard USB and optional Ethernet and Wi-Fi, facilitating integration into existing healthcare systems.
Product Quality and Performance:
Constructed to meet the demands of healthcare environments, the ZD420-hc is reliable and robust. Its thermal print technology and high-quality construction ensure it operates effectively under continuous use, delivering clear and durable labels every time.
Specifications:
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Dimensions: 254mm x 177mm x 203mm
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Weight: Approximately 2.3 kg
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Resolution: 203 DPI or 300 DPI options for enhanced text and barcode clarity.
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Connection Types: USB, Ethernet, Wi-Fi (optional)
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Print Method: Thermal Transfer
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Max Print Width: 104mm
Purpose of Use:
Specifically designed for healthcare, the ZD420-hc is perfect for printing patient wristbands, laboratory specimen labels, and medication labels, supporting healthcare professionals in maintaining high standards of care and operational efficiency.
How to Use:
Operating the ZD420-hc involves inserting the ribbon cartridge into the printer, loading the media, connecting the printer to a computer or network via the selected interface, and using the included software or existing healthcare management systems to print labels. Its intuitive interface and plug-and-play setup make it easy for staff to manage, even with minimal technical knowledge.
Supported OS/Application/Industries:
The ZD420-hc is compatible with various operating systems, including Windows, Linux, and MacOS, ensuring it can be seamlessly integrated into most healthcare IT infrastructures. Its applications are vital in hospitals, clinics, and other healthcare facilities.
Benefits & Compatibility:
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Quick Ribbon Changes: Minimizes downtime, which is essential in urgent care scenarios.
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Hygienic and Safe: Meets health standards with disinfectant-ready components.
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Adaptable and Efficient: Speeds up operations with fast printing capabilities and easy integration.
Warranty and FAQs:
The Zebra ZD420-hc comes with a standard warranty that covers manufacturer defects. Comprehensive FAQs and technical support are readily available to assist with any operational questions or troubleshooting, ensuring reliable service and maintenance.
Shop Today & Receive Your Delivery:
Order your Zebra ZD420-hc today and benefit from efficient delivery services. Enhance your healthcare facility's labeling system with this advanced, user-friendly printer.
Best Price Guarantee:
We offer competitive pricing on the Zebra ZD420-hc. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is here to assist with any installation or operational challenges, ensuring you can maximize the benefits of your new printer seamlessly.
Request for Customer Reviews and Testimonials:
If you have experienced the benefits of the Zebra ZD420-hc, please share your feedback. Your insights help others make informed decisions and highlight the printer's effectiveness in healthcare settings.
Stock Availability:
Please contact us to confirm the availability of the Zebra ZD420-hc before placing your order. Availability typically ranges from 10-15 working days after order confirmation.
Get in Touch:
For more information or assistance with the Zebra ZD420-hc, please contact our expert team. We are ready to help you streamline your healthcare operations with efficient printing solutions.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Please verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52




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