NEOTECH
48g 55g 60g 70gsm Paper Mills Thermal Paper Rolls
48g 55g 60g 70gsm Paper Mills Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our extensive selection of thermal paper rolls, available in 48g, 55g, 60g, and 70gsm weights, sourced from leading paper mills for unparalleled quality and performance.
Overview
Our collection of thermal paper rolls, ranging from 48g to 70gsm, is produced by top paper mills to ensure superior quality and consistency. These rolls are designed to meet the varied needs of businesses across retail, hospitality, healthcare, and more, providing reliable and clear printing solutions for every transaction.
Product Description
These thermal paper rolls are crafted using state-of-the-art technology from leading paper mills. Available in weights of 48g, 55g, 60g, and 70gsm, they offer options for different levels of durability and print clarity. Each weight has its specific advantages, making them suitable for a range of applications from lightweight receipts to sturdy tickets and medical records. The paper's thermal coating ensures excellent print quality, resisting heat, moisture, and oil to maintain legibility over time.
Key Features
- Variety of Weights: Choose from 48g, 55g, 60g, and 70gsm to suit specific printing needs and device requirements.
- High-Quality Manufacturing: Sourced from reputable paper mills known for their consistent and premium paper products.
- Superior Print Quality: Ensures sharp, smudge-free prints that are easy to read.
- Wide Compatibility: Compatible with most thermal printers used in various industries.
- Eco-Friendly Options: Available in BPA-free and phenol-free variants to meet environmental standards.
Product Quality and Performance
Our thermal paper rolls are rigorously tested to ensure they perform exceptionally in both high-speed and standard thermal printers. The various GSM options provide flexibility in choosing the right paper thickness for your specific applications, ensuring durability, and reducing the risk of paper jams and other operational issues.
Specifications
- Material: Premium quality thermal paper
- Available GSMs: 48g, 55g, 60g, 70gsm
- Roll Sizes: Available in standard and custom sizes to accommodate different printer types
- Core Sizes: Standard and custom core sizes to fit a range of thermal printing devices
Purpose of Use
These thermal paper rolls are perfect for a broad spectrum of uses:
- Retail: Ideal for printing sales receipts and daily summaries.
- Healthcare: Suitable for printing patient records and prescription labels.
- Hospitality: Used in printing guest bills and service receipts.
- Transportation: Great for printing tickets and travel documents.
How to Use
- Choose the Right GSM: Select the paper weight that best fits the durability required and the capability of your printer.
- Load the Roll: Insert the roll into your printer, ensuring that the paper feeds from the correct direction for optimal print quality.
- Adjust Printer Settings: Tailor your printer settings to match the specific paper GSM for best results.
- Regular Maintenance: Regularly clean your printer to maintain print quality and extend the life of your machine.
Supported Devices/Industries
Our thermal paper rolls are versatile and can be used across various industries that rely on thermal printing technology. They are compatible with POS systems, ATM machines, ticket printers, and medical devices.
Benefits & Compatibility
- Customizable Options: Tailored dimensions and core sizes available to fit specific printing machines.
- Operational Efficiency: Designed to reduce maintenance needs and increase uptime.
- Enhanced Customer Satisfaction: Quick and clear printing enhances the customer service experience.
Warranty and FAQs
Comprehensive FAQs and customer support are provided to address any compatibility or usage questions. While consumables like thermal paper do not usually come with a warranty, we stand by the quality of our products.
Packaging/Weight/Dimension
Each roll is individually wrapped and sealed to preserve the paper's integrity and protect against environmental factors. Bulk options are available for cost-effective purchasing.
Order Today & Enjoy Efficient Delivery!
Order your thermal paper rolls today to benefit from our efficient delivery services, ensuring your business remains well-stocked and operational without interruptions.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls. Find a lower price elsewhere? We're committed to matching it.
After Sales Support
Our customer service team is available to assist with any post-purchase inquiries, ensuring you are fully satisfied with your purchase.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with our thermal paper rolls to help other customers make informed decisions and to aid us in further enhancing our products.
Stock Availability
Contact us to confirm the availability of our thermal paper rolls in 48g, 55g, 60g, and 70gsm before placing your order. We strive to maintain sufficient stock to meet your immediate needs.
Get in Touch
For more information or assistance with your order, please contact our customer service team. We are here to ensure your satisfaction and support your business's printing needs.
Disclaimer
All content is provided for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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