NEO Digital
Thermosensitive Cashier Paper: 57x40 & 80x80 Thermal Rolls
Thermosensitive Cashier Paper: 57x40 & 80x80 Thermal Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on high-quality thermosensitive cashier paper rolls. Available in sizes 57x40mm & 80x80mm, perfect for POS systems in any retail environment.
Overview:
Explore our range of Thermosensitive Cashier Paper, available in 57x40mm and 80x80mm sizes. These thermal paper rolls are designed to provide clear, sharp printing for POS transactions and are ideal for a wide range of cashier systems, including 58mm and 80mm printers.
Product Description:
Our Thermosensitive Cashier Paper rolls are crafted to ensure high-quality, fade-resistant printing for POS systems. Available in two convenient sizes, 57x40mm and 80x80mm, these rolls are compatible with most thermal printers, making them perfect for retail, hospitality, and service industries. Each roll offers a smooth, dust-free surface to ensure consistent printing without damaging your printer heads.
Key Features:
- High-Quality Thermal Paper: Provides sharp, clear prints for receipts, bills, and other transactions.
- Two Sizes Available: Choose from 57x40mm or 80x80mm to match your specific printer requirements.
- Fade-Resistant: Prints remain clear and legible, reducing the need for reprints and ensuring customer satisfaction.
- Dust-Free: Designed to keep your thermal printer clean and functioning optimally.
Product Quality and Performance:
These thermal paper rolls are manufactured with a special heat-sensitive coating that reacts to a heated print head, resulting in precise, durable prints. They are rigorously tested to withstand heat and humidity, ensuring long-lasting text and image clarity.
Specifications:
- Material: Thermosensitive thermal paper
- Sizes Available: 57x40mm, 80x80mm
- Compatible Printers: Works with 58mm and 80mm thermal POS printers
- Packaging: Rolls are packed in shrink-wrapped packs to maintain integrity and quality during shipping.
Purpose of Use:
Ideal for businesses requiring reliable printing for POS systems, including retail stores, restaurants, cafes, and any point-of-sale location needing quick, clear receipt printing.
How to Use:
- Install the Roll: Open your thermal printer tray, place the roll ensuring the end feeds from the bottom, and close the tray.
- Print: Operate your POS system as usual; the paper will feed automatically and cut (if your printer supports auto-cutting) as required.
- Replace: Replace rolls promptly when the indicator stripe shows nearing the end of the roll to avoid interruptions.
Supported Printers/Application/Industries:
Compatible with a broad range of 58mm and 80mm thermal printers used in various industries such as retail, hospitality, and services for printing receipts, tickets, and other transaction records.
Benefits & Compatibility:
These thermal rolls ensure a seamless printing experience without causing jams or printer damage. Their universal compatibility with thermal printers ensures they can be integrated into any existing POS system easily.
Warranty and FAQs:
These products come with a standard satisfaction guarantee. FAQs are available on our website to help troubleshoot common issues and provide guidance on maximizing the lifespan and quality of your prints.
Stock Availability:
Please contact us to verify stock levels before placing large orders. These rolls are typically available for immediate shipping.
Best Price Guarantee:
We offer competitive pricing on our thermal paper rolls and will match any advertised price for the same quality and size specifications.
After Sales Support:
Our customer service team is available to assist with any inquiries or issues regarding our thermal paper products, ensuring your complete satisfaction with every purchase.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with our thermosensitive cashier paper rolls. Your insight helps us to continuously improve our products and service.
Get in Touch:
For more information or to place an order, please contact our sales team. We are dedicated to providing you with the best thermal paper solutions for your POS needs.
Disclaimer:
All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify product details and compatibility with your printers before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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