NEOTECH
Premium Thermal Paper Rolls - Available in 48GSM, 55GSM, and 65GSM Weights
Premium Thermal Paper Rolls - Available in 48GSM, 55GSM, and 65GSM Weights
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our selection of durable and efficient thermal paper rolls, offered in 48GSM, 55GSM, and 65GSM weights, ideal for a wide range of printing applications.
Overview
Our versatile thermal paper rolls come in three different weights—48GSM, 55GSM, and 65GSM—making them suitable for various printing requirements across retail, hospitality, and other business sectors. These rolls are designed to provide exceptional print clarity and are compatible with a broad array of thermal printers.
Product Description
Crafted from high-quality materials, our thermal paper rolls ensure crisp and clear prints for every transaction. Available in 48GSM, 55GSM, and 65GSM weights, these rolls offer varying degrees of thickness and durability to match the specific needs of your printing devices. Whether you are printing POS receipts, ATM slips, or service tickets, our thermal paper delivers reliable performance and consistent quality.
Key Features
- Variety of Weights: Choose from 48GSM, 55GSM, or 65GSM based on your specific needs for print durability and paper feel.
- High-Quality Prints: Ensures sharp, readable text and graphics with every print.
- Wide Compatibility: Suitable for use in all standard thermal printers including POS systems, ATMs, and kiosk stations.
- Long-Lasting: Designed to resist fading and withstand the rigors of handling and storage.
- Eco-Friendly Options: BPA-free versions available to meet environmental and health safety standards.
Product Quality and Performance
Our thermal paper rolls are engineered to function flawlessly in high-demand environments, providing fast and clear printing without jams or interruptions. The paper's thermal coating is specially formulated to react optimally with the thermal print heads, ensuring high-quality output that meets the demands of busy retail and service settings.
Specifications
- Material: Top-grade thermal paper
- Weights Available: 48GSM, 55GSM, and 65GSM
- Roll Sizes: Available in various widths and lengths to fit a range of devices
- Core Sizes: Compatible with standard and custom core sizes as required by your printing equipment
Purpose of Use
These thermal paper rolls are ideal for businesses that require dependable printing solutions for daily operations. They are particularly useful in applications where print legibility and durability are critical, such as in retail point of sale, financial transactions, and healthcare patient processing.
How to Use
- Select the Correct Weight: Opt for 48GSM for everyday receipts, 55GSM for slightly thicker receipts, and 65GSM for the most durable needs, such as outdoor environments or receipts that require frequent handling.
- Install the Roll: Load the roll into your thermal printer, ensuring the paper feeds from the bottom to maximize print quality.
- Test Printing: Conduct a test print to verify that the paper aligns properly and the print quality meets your standards.
Supported Devices/Industries
These rolls are widely applicable across industries including retail, banking, hospitality, and healthcare. They are perfect for use in POS systems, ATM machines, credit card terminals, and medical diagnostic equipment.
Benefits & Compatibility
- Enhanced Operational Efficiency: Quick and clear printing helps reduce customer wait times and improves service delivery.
- Versatility: The variety of GSM options supports a wide range of printing tasks from light receipts to sturdy tickets and records.
- Cost-Effective: Available in bulk packs to provide savings and ensure a continuous supply.
Warranty and FAQs
Comprehensive FAQs and customer support are available to assist with any questions related to usage, compatibility, or troubleshooting. While these products are typically not covered by extensive warranties, we guarantee satisfaction with their quality and performance.
Packaging/Weight/Dimension
Each roll is individually sealed to protect against moisture and ensure optimal quality. Bulk packaging options are available, designed for easy handling and efficient storage.
Order Today & Enjoy Efficient Delivery!
Secure your supply of premium thermal paper rolls today and take advantage of our efficient delivery services. Ensure uninterrupted business operations with our reliable and high-quality paper products.
Best Price Guarantee
We offer competitive pricing on our range of thermal paper rolls. Find a lower price elsewhere? We're committed to matching it to ensure you get the best value.
After Sales Support
Our customer service team is ready to assist with any post-purchase questions or concerns, ensuring you are completely satisfied with your thermal paper rolls.
Request for Customer Reviews and Testimonials
We appreciate your feedback! Please share your experiences with our thermal paper rolls to help other customers make informed decisions and to aid us in enhancing our product offerings.
Stock Availability
Contact us to confirm the availability of our thermal paper rolls in 48GSM, 55GSM, and 65GSM before placing your order. We aim to maintain sufficient stock to meet your immediate needs.
Get in Touch
For more information or assistance with your order, please contact our customer service team. We are here to ensure your satisfaction and support your business's printing needs.
Disclaimer
All content is provided for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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