NEO Digital
SL 80gsm Thermal Paper Roll
SL 80gsm Thermal Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your printing with Neotech's SL 80gsm thermal paper rolls. Designed for exceptional clarity and durability. Ideal for POS, ATM, and receipt printing. Shop now!
Overview
Neotech’s SL 80gsm thermal paper rolls are designed to enhance printing performance with their superior weight and quality. Ideal for businesses that require durable, high-definition prints for POS systems, ATMs, and receipt printers.
Product Description
Neotech’s SL 80gsm thermal paper rolls offer outstanding print quality and reliability for a variety of thermal printing applications. These heavy-weight rolls are perfect for environments that demand crisp, long-lasting images and text, providing an excellent solution for high-traffic areas and detailed printing needs.
Key Features
- High GSM: The 80gsm weight ensures enhanced durability and print clarity compared to standard thermal paper.
- Versatile Use: Ideal for POS terminals, ATMs, credit card machines, and receipt printers.
- Long-Lasting Prints: Designed to resist fading, smudging, and water damage, ensuring your prints remain legible over time.
Product Quality and Performance
These 80gsm thermal paper rolls are manufactured with a premium thermal coating that reacts efficiently to the printer head, producing sharp, black images and text. The heavier weight of the paper not only improves the feel and handling but also contributes to better print durability and reduced transparency.
Specifications
- Paper Type: Direct Thermal
- GSM: 80
- Compatible with: All major brands of thermal printers requiring 80gsm paper
Purpose of Use
These high-grade thermal paper rolls are especially suitable for applications where print quality and paper strength are crucial, such as in legal, banking, and healthcare settings, as well as in high-end retail environments.
How to Use
Ensure your thermal printer is compatible with 80gsm paper. Install the roll ensuring the end of the paper is feeding from the underside of the roll to avoid insertion errors and optimize print quality.
Supported Applications
These rolls are perfect for use in any thermal printing application that can accommodate a heavier weight paper, enhancing the quality and durability of receipts, tickets, and other printed materials.
Benefits & Compatibility
- Enhanced Quality: Provides a more substantial feel and increased durability.
- Improved Readability: Offers better print contrast and sharpness.
- Eco-Friendly: Produced from sustainably sourced paper and recyclable materials.
Warranty and FAQs
Comes with a one-year warranty that covers defects in materials and craftsmanship. Our FAQ section offers additional tips on how to best utilize and preserve the quality of your thermal paper.
Packaging/Weight/Dimension
Packaged to ensure protection and maintain quality during shipping and storage. Each roll is individually wrapped to prevent exposure to light and moisture.
Shop Today & Receive Your Delivery Across the UAE!
Take advantage of Neotech’s reliable delivery service to ensure you never run out of high-quality thermal paper, keeping your operations running smoothly.
Best Price Guarantee
Neotech ensures competitive pricing on our SL 80gsm thermal paper rolls, providing you with the best possible value without compromising on quality.
After Sales Support
Our customer service team is available to assist with any queries or issues you may encounter, providing expert solutions to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with our SL 80gsm thermal paper rolls. Your feedback is invaluable in helping us enhance our products and services.
Stock Availability
Please check with our sales team to verify the availability of our SL 80gsm thermal paper rolls before placing your order, to ensure prompt and efficient delivery.
Get in Touch
For more information or to provide feedback, please contact our customer service team. We are committed to providing exceptional service and ensuring your complete satisfaction with every purchase.
Disclaimer
All information provided is for general reference only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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